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Customer Service Real Estate

Location:
Charlotte, NC
Posted:
March 08, 2023

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Resume:

NF

NORMAN FORTIER

Professional Summary

Knowledgeable Real Estate Broker with 30 years of experience in

Residential and Commercial Real Estate. Results-driven Broker with

progressive career in management, leadership and customer service in

financial, real estate and banking industries. Seeking position with

reputable company. Accomplished Real Estate Agent skilled at

evaluating and marketing investment properties through large scale open

houses, comparable property analysis and short sale and foreclosure

statistics to realize the client's best possible financial return. Ambitious

Broker offering excellent interpersonal communication, relationship

management, customer service and presentation skills.

Work History

Self Employed - Real Estate Agent

Charlotte, NC

01/2018 - Current

AutoSev Of NH - Auto Sales And Leasing Manager

Laconia, NH

01/2000 - 11/2014

advsmb@r.postjobfree.com

704-***-****

4834 Shadow Pine Dr, Charlotte, NC

28269

Skills

Education

New Hampshire College And Finance

Manchester, NH

Associate of Science: Business

Administration

● Generated referrals to various real estate agents.

Communicated with clients to understand property needs and

preferences.

Marketed and sold property for clients by hosting open houses and

advertising online and in print.

Acted as liaison between buyers and sellers to ensure positive

experiences for both parties.

Implemented marketing strategies which resulted in 12% growth of

customer base.

● Verified data integrity and accuracy.

● Responded to customer requests via telephone and email.

Maintained extensive knowledge of the product line to effectively

communicate features and the distinctions between makes and

models.

Boosted sales numbers with proactive account servicing and diligent

relationship-building.

● Strong organizational skills

● Accounting

● Sales closing

● Customer service-oriented

● Financing

● Accomplished in commission sales

● Property assessments

● Detail-oriented

● Excellent teamwork

● Expert closer

● Rental management

● Active Real Estate License

● Works well independently

● Loan Officer

TD Bank,NA - Business Development Executive

Portland, ME

04/1993 - 12/1999

Brought in new accounts through successful networking strategies and

promotional approaches.

Evaluated current service needs and product satisfaction levels with

established customers.

Maximized revenues in several programs by implementing creative

sales training techniques.

● Kept meticulous client notes in Salesforce.

Examined marketing material with the consumer perspective in mind

to increase sales and expand key client base.

Collaborated with peers in other company departments including

marketing and sales.

Launched new sales training programs to drive continuous

profitability improvements.

Negotiated and closed long-term agreements with new clients in

assigned territory.

● Consistently exceeded quotas through penetration of new accounts.



Contact this candidate