Customer Service Real Estate
Resume:
NF
NORMAN FORTIER
Professional Summary
Knowledgeable Real Estate Broker with 30 years of experience in
Residential and Commercial Real Estate. Results-driven Broker with
progressive career in management, leadership and customer service in
financial, real estate and banking industries. Seeking position with
reputable company. Accomplished Real Estate Agent skilled at
evaluating and marketing investment properties through large scale open
houses, comparable property analysis and short sale and foreclosure
statistics to realize the client's best possible financial return. Ambitious
Broker offering excellent interpersonal communication, relationship
management, customer service and presentation skills.
Work History
Self Employed - Real Estate Agent
Charlotte, NC
01/2018 - Current
AutoSev Of NH - Auto Sales And Leasing Manager
Laconia, NH
01/2000 - 11/2014
***********@*****.***
4834 Shadow Pine Dr, Charlotte, NC
28269
Skills
Education
New Hampshire College And Finance
Manchester, NH
Associate of Science: Business
Administration
● Generated referrals to various real estate agents.
Communicated with clients to understand property needs and
preferences.
●
Marketed and sold property for clients by hosting open houses and
advertising online and in print.
●
Acted as liaison between buyers and sellers to ensure positive
experiences for both parties.
●
Implemented marketing strategies which resulted in 12% growth of
customer base.
●
● Verified data integrity and accuracy.
● Responded to customer requests via telephone and email.
Maintained extensive knowledge of the product line to effectively
communicate features and the distinctions between makes and
models.
●
Boosted sales numbers with proactive account servicing and diligent
relationship-building.
●
● Strong organizational skills
● Accounting
● Sales closing
● Customer service-oriented
● Financing
● Accomplished in commission sales
● Property assessments
● Detail-oriented
● Excellent teamwork
● Expert closer
● Rental management
● Active Real Estate License
● Works well independently
● Loan Officer
TD Bank,NA - Business Development Executive
Portland, ME
04/1993 - 12/1999
Brought in new accounts through successful networking strategies and
promotional approaches.
●
Evaluated current service needs and product satisfaction levels with
established customers.
●
Maximized revenues in several programs by implementing creative
sales training techniques.
●
● Kept meticulous client notes in Salesforce.
Examined marketing material with the consumer perspective in mind
to increase sales and expand key client base.
●
Collaborated with peers in other company departments including
marketing and sales.
●
Launched new sales training programs to drive continuous
profitability improvements.
●
Negotiated and closed long-term agreements with new clients in
assigned territory.
●
● Consistently exceeded quotas through penetration of new accounts.
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