Customer Service District Manager

Resume of Don M. Reed Wednesday, ** April ****

#* ***** ***** **** *****: 504-***-****

Kenner, Louisiana 70065 Cell Phone: 503-***-****

E-mail: advsm3@r.postjobfree.com

Objective: I am retired and seek a part-time position where my retail and customer service experience will contribute to the overall success of the company.

Highlights:

40 years sales and sale management experience.

President’s Club. Hallmark Cards (Life Member)

President’s Club. Gibson Greetings (Life Member)

Sales and Leadership Award, First Tennessee Bank (1997 & 1998)

Supervisory Skills:

Managed sales organizations including annual performance reviews

Conducted sales meetings with up to 100 + participants

Facilitated team development and conflict resolutions when needed

Accountable for sales planning/forecasting & P & L responsibilities

Experience:

1999-April 2015-Retired. Bank of Louisiana. Manager, Marketing & Merchant Services: Core responsibilities; 1) Acquisition of Private Label retail & accounts receivables portfolios plus Visa & MasterCard Agent Bank Portfolios. I have called on and serviced each channel of retail distribution over the passed 40 years.

Was instrumental in introducing new allied payment products of 1) Gift Cards; and 2) check processing.

1995 – 1999: First Tennessee Bank: District Manager – Louisiana – Arkansas- Mississippi. Consulted with and solicited area banking centers for Agent banking relationships (3rd party outsourcing of Credit Card Issuing and Merchant Processing).

Reason for leaving: Division was dissolved.

1982-1995: Gibson Greetings Corporation. 109-year-old national publisher of Social Expression products such as greeting cards, gift-wrap, candles, etc. Channels of distribution included the national sales force with direct retail and wholesale reseller contact.

1990-1995: Regional Manager, Southeast. Maintained and expanded sales in key chain drug, supermarkets, mass merchandisers, and independent retailers in a 12 state region. Directed, coordinated, and supported 9 District Managers. Implemented a standardized budgeting, cash flow profitability analysis and sales training program for Gibson’s Distributor Division.

Reason for leaving: Company dissolved and sold to primary competitor, American Greetings.

1976-1982: Hallmark Cards Incorporated. A national publisher of Social Expression items; such as greeting cards, gift-wrap, candles, etc. assigned the development of a new territory. Volume grew from zero to $1,500,000. Supervised, hired and trained merchandising personnel from area.

Reason for leaving: Faster promotion and increased income.

Formal Education:

MBA Finance, Northwestern State University-1976

BS Economics, Northwestern State University – 1969

Proficient with PC Laptop. Windows, XP, ME, Excel, Word, Outlook, etc.

U. S. Navy Veteran: Active Duty 1969-1974

Dale Carnegie Personal Development 1982; Public Speaking 1986

Memberships:

Chateau Golf & Country Club

Member, Christ The King Church

VFW

Sincerely,

Don M. Reed

#6 Anjou Drive

Kenner, Louisiana 70065

504-***-**** Home

504-***-**** Cell

advsm3@r.postjobfree.com

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