Business Adminstration

CONTACT Victoria, BC V*X*Y* E-mail: ******.**********@*****.***

Phone: 236-***-****

ABOUT ME I am a professional in providing an excellent customer service experience, I also enjoy interacting with people and helping them to solve their problems and concerns. WORK

EXPERIENCE

HomeSense (TJX Company) September 2022 — Present

Safir Language Center October 2009 — February 2021 Taban Airlines September 2013 — August 2019

Associate- Customer Service

Interacting with customers including greeting

customers, offering assistance, directing customers to merchandise, additional product information, and offering alternative positive opinions. Maintain cleanliness and organization in assigned areas Maintains a professional and productive work environment processing and preparing merchandise for sales floor. Instructor

Working on the learners’ four skills (Listening-Speaking-Reading-writing) Assessing the learners’ progress (e.g. Assignments, exam grades, etc.) Building trusting relationships with English learners, and other staff Planning course material and activities.

Holding Online classes

Flight Dispatcher

Perform pre-flight checks and maintenance and prepare flight ready for takeoff. Coordinate with pilot on allotted route with flight schedule, climate condition and geographical factors.

Provide update on weather reports and inform pilots accordingly. Oversee aircraft safety and maintenance team to complete security and operational checks. Evaluate all fuel loads, cargo loads and aircraft weight. Maryam Badrzadeh

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QUALIFICATIONS English- Turkish- Persian language proficiency EDUCATION Diploma in Business Administration September 2022 — Present BA. Degree in English Translating

Karaj University (Iran)

October 2006 — September 2010

University of Victoria

MA. Degree in Aviation January 2008— Setember 2012 SOFT SKILLS Good communication skills, ability to multitask, and positive attitude. I'm able to continuously reprioritize tasks and objectives to save countless labor hours.

I'm well-versed skilled in digital file management and comfortable working with various communication and collaboration tools.

REFERENCES References available upon request.

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