Office Manager

Melody Gordon

Warr Acres, OK ***** 405-***-**** *********@*****.***

PROFESSIONAL SUMMARY:

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. My motto is: If I do not know how to do it, I will do what it takes to learn how. SKILLS:

Organizational and Planning Skills Collaborative and Team-Oriented Computer and Microsoft Office Skills Organization Multi-Line Phone Systems Filing Experience Education Administration WORK HISTORY:

OFFICE MANAGER 10/2022 to 2/2023 Legit Kits Maintained computer and physical filing systems. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Coached new hires on company processes while managing employees to achieve maximum production. Evaluated employee records and productivity to complete employee evaluations. Oversaw quality control and productivity rates to increase revenue and production times. TEACHER 08/2022 to 12/2022 Mid-Del Schools Oklahoma Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives. Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies. Kept students on-task with proactive behavior modification and positive reinforcement strategies. Incorporated multiple types of teaching strategies into the classroom. PARAPROFESSIONAL/Teacher Assistant 07/2018 to 07/2022 Piedmont Public Schools Relieved classroom teacher during breaks and maintained order and structure in classroom. Oversaw students in the classroom and common areas to monitor, enforce rules and support lead teachers. Encouraged a dynamic and pleasant educational environment by promoting both gentle discipline and cooperation. Prepared reports and paperwork for parent-teacher conferences. Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

SECRETARY 07/2013 to 07/2018 Oklahoma City Public Schools Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity. Responded to emails and other correspondence to facilitate communication and enhance business processes. Scheduled appointments and conducted follow-up calls to parents. Enrolled/withdrew students. sent/requested school records from new/old schools. CSR Caliber Collision 10/2012 to 7/2013 Greets customers as they come in/ answer the phone with a smile, schedule appointments. Handle all insurance claims. Collect down payments. Keep up to date AR reports on insurance payments. Make sure all paperwork is signed. Delivery of vehicle to customer and walk around. Keep customers up to date while the vehicle is in the shop.

SECRETARY 7/2008 to 10/2012 Putnam City High School Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity. Responded to emails and other correspondence to facilitate communication and enhance business processes. Recorded attendance of students. Entered all School sponsored activity attendance. Greeted all visitors to the school with a smile. EDUCATION:

Associate of Science General Studies 12/2021 Oklahoma State University - Oklahoma City, Oklahoma City, OK

REFERENCES:

Paula Tarbutton 405-***-****

Ashley Glover 405-***-****

Luanne Michael 405-***-****

LaRhonda Smith 918-***-****

Lana Helms 405-***-****

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