Sara M. Siewert

**** *** **** **** #***, Red Wing, MN 55066 Phone: 651-***-****

Objective

The intent of this resume is to highlight my experience with quality assurance, regulatory processes, implementing quality control measures, performing internal audits, process improvement projects, and administering staff education.

Education

Bachelor of Science Degree in Chemistry and Food Science, University of Wisconsin, 1995 Quality Assurance Laboratory, Nestle Foods

• Performed analytical testing on infant formula and milk-based nutritional supplements using several testing platforms (HPLC, LC-MS/MS, Gas Chromatography, Microbiological Analysis)

• Inspected in-coming raw ingredients for integrity

• Sampled product during several phases of the manufacturing process to ensure in-process standards are being met

• Inspected in-coming packaging materials (cans, lids, labels, cardboard boxes)

• Supervisor of the Sensory Analysis Lab (taste testing and palatability)

• State of dissolution testing on powdered formula

• Responded to consumer complaints, letters and direct calls

• Environmental swabbing and micro plating

• Member of the Safety and Emergency Response Team Forensic Toxicology Laboratory, Mayo Clinic

• Promoted to Quality Specialist role; reviewed instrument calibrations, preventative maintenance documents, and lab standard operating procedures

• Performed analytical testing on biological specimens using several testing methods (HPLC, LC-MS/MS, Gas Chromatography, Microbiological Analysis)

• Handled Chain of Custody samples from the County Coroner

• Performed Drug and Blood Alcohol testing for the Emergency Room

• Executed daily, weekly, and monthly instrument calibrations Mayo Clinic Regulatory Activities

• Performed internal audits of the medical laboratories and hospitals

• Member of the Safety and Environmental Health Committee

• Reviewed policies and procedures to ensure accuracy and that they were up-to-date

• Acted as Survey Coordinator for all Mayo Clinic sites in SE MN. This role involved coordinating communication with surveyors, directing survey participants to their assigned roles and locations, assigning a responsible person to follow up with requests for additional documentation, and assisting in drafting the end-of-day email to leadership providing updates about the survey progress

• Facilitated post-survey activities that were assigned to respond to citations; provided teams with the tools and templates to create a response

• Consulted quality measurement resources to create meaningful data collection tools

• Reviewed regulatory periodicals to remain current on changing and new standards

• Assisted Life Safety representatives in maintaining the Electronic Statement of Conditions

(eSOC) and Basic Building Information (BBI) documentation for all buildings in the site Process Improvement Projects

• Worked with medical practice leadership on the History and Physical Workgroup directed towards standardizing the history and physical examination documentation process throughout the organization

• Served as the accreditation representative on a project commissioned to create a structure for assigning ownership of improvement opportunities discovered during Emergency Management incidents and drills

• Pulled together a group to address the issue of multiple environmental safety audits being performed by several different departments within the organization; worked to identify overlapping observations and determine a process to consolidate information among various groups

• Performed Root Cause Analysis to determine corrective action in identified problem areas Education Facilitation

• Educated leadership and staff on their role during surveys and how to communicate effectively with surveyors

• Provided education to staff and management regarding accreditation topics via management and staff meetings

• Educated staff about new and changing regulations during leadership meetings

• Facilitated monthly accreditation and regulatory staff meetings Experience

April 2013- present; Accreditation and Regulatory Resource Specialist, Quality Management Services, Mayo Clinic, SEMN, River Corridor

January 2011- April 2013; Accreditation and Regulatory Resource Specialist, Quality Management Services, Mayo Clinic, Rochester, MN

April 2008- December 2010; Laboratory Technologist Resource Coordinator, Mayo Medical Laboratories, Rochester, MN

March 2006- April 2008; Quality and Education Specialist, Specimen Collection Facility, Mayo Clinic, Rochester, MN

November 2000- March 2006; Laboratory Technician, Forensic Toxicology Laboratory, Department of Laboratory Medicine, Mayo Clinic, Rochester, MN November 1992- August 1998; Quality Assurance Laboratory Technologist and Safety/Emergency Response Team, Nestle Nutritional Products Division, Eau Claire, WI

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