Phone 1-779-***-****
Email ************@*****.***
Z elj ana Josi p ovic Address Loves Park, Illinois 61111
CAREER OBJECTIVE
Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised
as hard-working by peers, can be relied upon to help your company achieve its goals.
EXPERIENCE
CNA — Wesley Willows
Rockford, Illinois, January 2013 - November 2021
© Cleaned and sanitized medical equipment and rooms.
* Completed daily documentation and charts regarding patient care and input reports into practice databases.
* Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
© Performed administrative tasks, such as maintaining records and handling policy renewals.
Sought out new clients and developed clientele by networking to find new customers and generate lists of prospective
clients.
CLERK — Farmers Insurance
Loves Park, Illinois, March 2008 - September 2008
Performed routine and scheduled maintenance services.
Provided product information and resolved concerns to assist customers.
e Provided efficient and courteous service to customers at all times.
EDUCATION
ASSOCIATE IN SCIENCE (A.S.)
— Rock Valley College
Rockford, Illinois, May 2019
SKILLS
© Charting Expertise * Supporting Personal Needs
* Mail Processing * Handling Payments
© Data Entry Documentation © Schedule Management
© Sorting and Labeling * Database Organization
LANGUAGES
e Serbian
Bilingual