Dakinya Spearman
Collections Manager
Highly-qualified Collections Manager adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Bringing more than 5 years of billing-related experience. Personal Info
********@*****.***
Phone
https://www.linkedin.com/in/dakinya-
spearman-2b5b81166/
Skills
Software
Languages
Hobby/Interest
Assistant cheerleading coach, Girl
Scouts volunteer, fitness, and music.
Microsoft Office
Written and Verbal Communication
Strategic Planning
Team management
Organizational Skills
Microsoft Office, Netsuite, Cerp
English
Work History
Education
2021-07
- 2022-10
Collections Manager
American Direct, Overland Park
Overseeing financial collections, responsible for correct invoicing of clients and timely receipt of payment. Ensure that staff collects and process invoicing according to company policies and regulations. 2020-02
- 2021-07
Accounting Receivable Clerk
Fire Door Solutions, Stillwell
Collaboratively work with customers and the accounting department to bill, verify, and record transactions. This entailed, collections, daily aging monitoring, client-facing communication to encourage timely payment, and if needed resolving billing discrepancies.
2016-06
- 2018-08
Appraisal Desk Coordinator
Capwest Home Loans, OVERLAND PARK
· Manage and prioritize caseload of appraisal orders. • Order appraisals by identifying and assigning a qualified local appraiser within established time frames. • Maintain workflow efficiency through Collateral Management system. • Process payments according to Company and department policies and processes. • Create/maintain reports to track appraisal assignments from order date through final completion. 2018-08
- 2020-01
Appraisal Coordinator
United States Appraisals, OVERLAND PARK
· Responsible for the day-to-day operations related to the appraisal tasks including managing the Appraisal Desk email inbox and appraisal software. Appraisal Desk Coordinator is responsible for ensuring all escalated issues relating to appraisals are handled with swift resolution. 2020-01
- present
Business Administration, Bachelors Of Science
Park University, Parkville
2018-01
- 2020-05
Business Administration, Associates of Science
Johnson County Community College, OVERLAND PARK