Brandon, FL ***** 813-***-**** advsg1@r.postjobfree.com

STEPHANIE SCOTT

Dedicated and resourceful administrative professional with over ten years of experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with deep focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Highly capable of successfully managing high-volume workloads in a timely manner. Actively seeking a family-friendly workplace to share my skills with room to grow.

PROFESSIONAL

SUMMARY

SKILLS ● MAC/MS Office Proficient

● Adaptable Self Starter

● Superior Customer Service

Excellent Time

Management

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● Typing 50 WPM

Advanced Clerical

Knowledge

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● Conflict management

● Scheduling

● Staff Management

● Attention to Detail

LEGAL ASSISTANT 11/2017 to Current

Morgan & Morgan, Tampa, Fl

INTAKE SPECIALIST 04/2017 to 11/2017

Law Offices of Charles and Harry Binder, LLC, Tampa, FL WORK HISTORY

Working alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.

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● Keep track of and follow up all outstanding fees and costs of attorney File Appeals to the Appeals Council, generated letters, and legal documents on behalf of the attorneys to the Judges, SSA and OHO

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Maintain contact with the SSA and OHO to ensure they had all documents prior to the hearing dates

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● Submit medical records and all other needed documents to OHO and SSA

● Training new employees

● Processing fee checks

Offered compassionate and attentive guidance to patients during moments of crisis and trauma.

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Provide excellent customer service while multi-tasking in a fast paced phone intensive environment

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Screen potential clients for the qualifications of Social Security Disability and Supplemental Security

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Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.

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CASE MANAGER/LEGAL ASSISTANT 09/2014 to 03/2017

Binder and Binder, Tampa, FL

PROJECT MANAGER TEAM LEADER 11/2011 to 09/2014

Plaza Research, Tampa, FL

MEDICAL ASSISTANT 09/2009 to 10/2009

Renato B. Masilungan M.D, National City, CA

Address procedural questions regarding a client's claim by communicating in a clear, concise manner

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Ensure delivery of legal correspondence to clients, Federal and State agencies, and court officials in a timely manner

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Worked directly with attorneys to assist with claims file analyzing and case development for Social Security Disability benefits

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Guided clients through the Social Security Disability process by answering procedural questions and assisting with correspondence

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Coordinated daily with clients, doctors' offices, The Social Security Administration and The Office of Disability and Review to request information in support of claim reviews

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Facilitated retrieval of essential information such as employment, medical and other pertinent records to support claim review via various channels; email, phone, mail and/or face-to-face

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Ensured delivery of legal correspondence to clients, Federal and State agencies, and court officials while adhering to HIPAA Privacy Rules

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● Multi-tasked in a Windows operating systems environment Responsible for recruiting respondents to participate in market research focus groups, telephone interviews and mock jury trials

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Analyzed participant demographics, through Microsoft Excel spreadsheets, to narrow down a list of study recruits and relevant information for the focus groups

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Exceeded company quotas for eligible focus group participants by building rapport to convince respondent participation

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Served as point-of-contact for any questions or concerns clients and respondents have regarding focus groups, communicating guidelines and procedures in a clear manner

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Trained and mentored new employees to ensure adherence to company guidelines and procedures

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Operated office equipment such as respondents records database system, print/copy/fax machine and a phone with multiple lines; proficient in Microsoft Office tools

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Responsible for back office duties; vitals, roomed patients, injections, blood draws and EKG's

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Communicated with patients, in a professional manner, to confirm and/or reschedule appointments

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Accurately and discreetly filed records in patients charts while adhering to HIPAA Privacy Rules

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● Completed lab requisitions, ensuring proper labeling, and sent specimen to be tested

● Performed lab tests and assisted with other duties as needed United Education Institute College, Chula Vista, CA Medical Assistant Program

EDUCATION

Hillsborough Community College, Tampa, FL

Pre-requisites for Nursing

Durant High School, Plant City, FL

High School Diploma

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