Vp Human Resources

DONNA A. TSCHOEPE

215-***-**** (c)

610-***-**** (h)

advsfj@r.postjobfree.com

http//:www.linkedin/in/datschoepe

Human Resources strategic and tactical leader with successful experience in every function of HR including:

Building high performing HR teams • Project Management Experience • M & A experience

Knowledge of federal, state and local laws • Matrix and multi-state organizations • For profit & Non-profit experience

Global (Europe, Pacific Rim) • Large scale change management • Strong leadership & relationship building

Director, VP & SVP positions • Developing HR strategy • Fostering a culture of inclusion

Establishing KPI & measurements • Implementation of HR technologies • Designing & delivering trainings

Professional Experience

Mission First Housing Group, Philadelphia, PA (2022 – present)

Manager, Human Resources (Consultant)

Report to the COO and manage the HR function for this group and Columbus Property Management that has a footprint from North Jersey to Washington DC. Respond to all audits, manage hiring, Employee Relations, changes in Payroll and policy. Manage a Payroll and HR Coordinator.

Superior Plus Propane, Wayne, PA (2021- 2022)

(Commercial and residential propane supplier)

Leader, Mergers & Acquisitions (Consultant)

Reported to the CHRO. Identified HR, culture, key talent, and retention related risks for any acquisition. Designed planning for Day 1 readiness and/or managing post-merger integration. Built support, understanding and advocacy for creation of the new organization for executive leaders. Designed organizations that aligned to the future operating model and prepared to transition the workforce with other members of the HR team. Delivered client engagements that identified, designed, and implemented M&A services with a focus on Organization Transformation and HR Strategy & Excellence. Assisted in the implementation of change management strategies related to M&A.

Understood and assessed legacy cultures; defined a future-state culture and developed plans for how to cultivate that culture. Lead the integration of HR functions including HR systems, Service Delivery, Total Rewards, Payroll, Leadership Development and Talent Strategies. Delivered end to end transformations of workforce programs, services, and processes to identify, build and incent to drive success of organizations and their workforces.

Family & Community Service of Delaware County, Media, PA (2018- 2021)

(Behavioral and Community Health non-profit)

Director of Human Resources

Reported to the Board as trusted counsel managing Agency first six months of employment. Reported to Executive Director to provide expert HR support to grow the Agency. Developed solid HR strategy. Directed all functions of Human Resources that included Recruitment, Employee Relations, Onboarding, Compensation, Benefits, Training and Organization Development. Maintained in-depth knowledge of legal requirements for day-to-day management of employees reducing legal risk and ensuring regulatory compliance. Oversaw unemployment administration. Managed all compensation practices. Developed, implemented, and managed agency wide job offer process including offer letters, negotiations, and follow-up; 403b trustee. Developed HR strategy for the Board.

Implemented ADP Time & Attendance with Trainings throughout Agency.

Wrote new Employee Handbook.

Managed RFPs for new benefits including medical and ancillary.

Gave monthly HR presentations to the Board as needed.

Designed and delivered quarterly presentations to all staff. Including Harassment Training and Active Shooter

Congreso de Latinos Unidos, Philadelphia, PA (2016-2018)

(One of the nation’s largest non-profits of case managers and nurse practitioners)

Director of Human Resources

Reported to the COO. Served as a strategic HR partner to leadership and provided education and support related to all HR functions to supervisors and staff at all levels. Managed another HR team member and maintained internal contacts with all staff and external contacts with benefit brokers and intermediaries, vendors, and members of the community. Managed benefit programs including medical, 403b program, STD, LTD and Worker’s Comp. Participated in Safety Committee. Researched, developed and proposed policies, procedures and processes that promoted compliance, fairness, efficiency and overall employee satisfaction. Responsible for organizational planning, recruitment and retention, risk management programs, training and development, compensation and benefits and employee relations. Working knowledge of ADP Workforce Now.

Researched and proposed new benefit program saving organization over $20,000 per year.

Redesigned Onboarding process for retention purposes.

Designed and delivered training opportunities at all bi-monthly Supervisor’s Forums such as Change Management, Performance Management Process, Conflict of Interest, Supervisory Training, Sexual harassment, Active Shooter Training and Interview Training and Retention, and Civil Treatment for Leaders®.

Worked with Leadership to develop high potential employees and succession planning process.

Analyzed data from exit interviews for retention purposes.

Donna A. Tschoepe Page 2

DAT Associates, Ardmore, PA (2013-2016)

Managing Director

Provided Human Resources consulting services to large (27,000 employees) and small (80 employees) employers from start up to established organizations. Those functions included recruitment, employee relations, compensation, HR audits, Organization Development, and performance management. Some clients included TD Bank, and Einstein Healthcare.

Conducted organizational effectiveness assessments. Recommended, and designed programs to address issues.

Performed employee relations and investigations with outstanding results.

Identified ineffective work systems and redesigned them to fit current business needs.

Audited HR Departments of academic institutions and large manufacturing facility.

Updated/created job descriptions for confidential major legal project. This included redlining/updating job descriptions with business managers and FLSA testing over 120 positions in three months. Met with business leaders to determine the depth and scope of jobs in their areas. Managed communications to Lines of Business Heads and Human Resource Business Partners.

Managed start-up HR operations for NJ manufacturing company. Wrote policy and procedures manual; created job applications to be used in four states; designed separation agreements and on-boarding contracts.

Wrote and managed RFPs for new products for recruiting such as assessment tools. Managed RFP committees to choose the best vendor for projects. Identified project issues and worked with vendors and internal departments to successfully resolve.

Updated and delivered internal training programs to hiring managers on Interviewing for Hiring Managers.

Worked with internal departments to resolve issues of turnover and retention recommending solutions and timelines of which 90% were used and successful.

LIQUENT, INC., (currently PAREXEL) Horsham, PA (2012-2013)

(Global Computer Software Medical Device Company; acquired by PAREXEL International, therefore job became redundant)

Global Director, Human Resources

Reported to the CEO/CFO. Lead an HR team to drive all HR efforts including global talent acquisition, organizational development, performance management, employee engagement, employee relations and investigations, compensation, benefits, compliance, technical training (Skillsoft) and business skill training. Provided leadership and counsel to Executive team regarding talent planning, change management, executive education, and other initiatives to support growth and development of business. Led metrics-driven employee survey with suggested results and timeline. Oversaw government, legal and regulatory requirements and/or complaints globally. Worked with ADP payroll system and three other global systems. Authored three handbooks: US, Great Britain, and India.

Developed new Performance Management and Individual Development/Bonus Plans for all employees.

Counseled management and employees on disciplinary actions and performance problems.

Managed three-month successful due diligence of purchase of Merck pharmaceutical work stream.

Independent Human Resources Consultant (2010-2012)

CSL BEHRING, King of Prussia, PA (Rosen Group)

(Leading global biopharmaceuticals company)

Provided contract HR services to organizations such as start-up services, employee relations, OD, recruiting and retention.

Assisted with global restructuring of Clinical R&D group using Excel for metrics driven work.

RICHARDSON, Philadelphia, PA (2007-2010)

(Global Professional Services firm)

Global Vice President, Human Resources

Reported to the CEO. Directed development and administration of policies, programs, and services to global team. As a member of the Executive Team, participated in strategic planning and implementation of leading-edge global talent management, organizational development, compensation and benefits, and employee relations. Developed competency models for exempt level to Senior Management used successfully for promotions and development plans. Designed successful succession planning model for cross training, resulting in non-stop workflow. Executed major workforce initiatives and associated individual actions as part of acquisitions, reductions, and reorganizations.

Kept talent in pipeline for rapidly growing firm by continuously networking decreasing time to fill by 70%.

Designed and delivered successful teambuilding and leadership development program for executive staff resulting in more effective and efficient communication.

Increased benefits for employees while significantly decreasing costs for company by working closely with vendors and providers.

CEO ASSIST, LLP, Ardmore, PA (2004-2007)

(Assisting Leadership Teams with their Human Capital Needs)

Executive Director

Provided HR services such as Organizational Development, auditing of HR systems, processes and people, talent acquisition and management, Employee Relations, and acting head of HR and CAO for organizations. Assisted in the sourcing, interviewing, and hiring of entry level to executives for several companies. Clients included Centocor, Starfinder Foundation, VSE Engineering and Montgomery County Community College. Collaborated with CEOs and Department heads to produce performance plans for organizations.

Donna A. Tschoepe Page 3

Streamlined workflow processes and systems using process mapping resulting in savings of 20%.

Designed one-day portable Orientation Program for all new employees from entry level to executive.

Designed one-day College recruiting program resulting in less than 2% turnover.

Worked with Labor Unions and Search Committees to successfully hire administrators.

Designed new Performance Appraisal System and Bonus Plan tying the two together.

PARENTE RANDOLPH LLC, (currently Baker-Tilly) Philadelphia, PA (2003-2004)

(Regional Professional Services firm with 19 offices; presently Baker Tilly)

Vice President, Human Resources

Reported to the CEO. Recruited for and successfully built new HR function.

Co-designed a Coaching and Counseling Program for Partners decreasing turnover by 35%.

Developed Recruitment & Selection Process for college recruiting decreasing mgt involvement and selection process to one day with a success rate of 95%.

Successfully filled 100 jobs in six months for this 430-person firm decreasing time to fill by 40%.

CDNOW ONLINE INC./BERTELSMANN E-COMMERCE GROUP, Ft. Washington, PA/New York, NY (2000-2002) (Bertelsmann AG Company; a privately owned conglomerate of international organizations. Went out of business in 2002.)

Sr. VP Human Resources and Administration/CAO

Reported to the CEO. Led global Human Resources, Organizational Effectiveness, Operations, Facilities, Administration, Finance, Customer Service and Legal. Designed and delivered strategic planning meetings for Senior Management. As member of Executive Committee, reviewed weekly corporate income statements and approved operating plans and corporate budgets. Project leader for integration, performing due diligence and successfully merging CDNOW and Bertelsmann. Moved CDNOW from public to private in three months, replacing options previously used for hiring and promotions. Designed competency models for management level employees used for promotions and performance management.

Redesigned compensation system based on three-group approach: employee, individual contributor and technician, allowing for lateral career movement with rewards.

Audited current benefit plans resulting in over $200,000 annual savings within the first three months.

Designed and delivered first OD and Training Division resulting in a 90% participation the first year with a satisfaction rating of 9

(10 being the highest) and linked this to a newly designed Performance Management System.

Vice President, Human Resources & Facilities

Managed all aspects of Human Resources that included Employee Relations, Executive Compensation, Benefits, Training, Organizational Development and Staffing.

FLEET CREDIT CARD SERVICES, Horsham, PA (1997-2000)

(Formerly Advanta; now Bank of America. Downsized when Fleet merged with Bank of Boston)

Sr. Vice President, Human Resources

Reported to the CEO. Managed 53 employees with budget of $5.5MM located in four large call centers in the USA for a team of 7,000. Responsible for Employee Relations, Staffing, Technical Training and OD, Compensation, Benefits and Retention in shared services environment.

Director, Organizational Development & Training

Managed Organizational Development, Training, EEO/AA, and Strategic Planning.

Education

St. Joseph’s University, Philadelphia, PA B. S. Psychology 2000

NTL Institute for Applied Behavioral Sciences, Arlington, VA

Graduate training in Process Consultation, Management and Organizational Development.

LeadershipPhiladelphia, class of 2003

Executive Program aimed at community involvement through Non-Profit Board placement.

Boards:

Member, Norris Square Neighborhood Project, 2019 to 2023

Former Board Member for WOAR (Women Organized against Rape) 5 years.

Certifications:

Myers-Briggs Type Indicator® used for Teambuilding and Hiring

Lominger’s VOICES® and Career Architect® used for High Potential and Succession Planning

Civil Treatment for Employees® and Leaders® by Employment Learning Innovations® DEI

Villanova - Professional in HR Certificate Program®

Memberships/Lectures

SHRM (Philadelphia and National) lectured on Managing Up!

LeadershipPhiladelphia (taught MBTI module)

HR.com national conference (taught workshops on Leadership)

Judge for the Human Resources Department of the Year Award (2004 – 2017)

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