Customer Service Driver Associate
Resume:
Charles Shephard III
Durham, NC 27703
*************@*****.***
Employment:
June 2021- Present Pro Drivers Cary, NC
Truck Driver, drive a truck with a long 6 wheeled flatbed for supply deliveries; coordinate and inspect my order for supplies for delivery; load supplies at dock; unload supplies at construction site to builders. Delivery consists of plumber supplies for construction builders, pipes, etc. Obtaining signatures of site supervisors of items delivered and maintaining/returning records to the business
bookkeeper. Provide excellent customer service to our business clients and ensure that their orders are correct and delivered on time.
February 2020-February 2021 Amazon Durham, NC
Truck Driver Associate, drove a 24 foot box truck, inspect truck before departure and again at the end of my daily shift; load and scan packages to be delivered for the day; delivered packages as scheduled and scanned to document deliveries; provided excellent customer service to all clients
(received numerous customer reviews and awards);
ensuring deliveries were delivered at correct address, sometimes having to problem solving deliveries that were incorrectly enter on the Rabbit by calling the dispatcher and researching details of the delivery.
April 2015- February 2020 American Party Rentals Durham, NC Truck Driver, coordinate and inspect the special events equipment for inventory/delivery, deliver party equipment to surrounding cities; coordinate setting up of equipment
(tents, portable stoves, chairs/tables, linen, set up displays, utensils, set up dance floor platforms, etc.) pick up equipment following special events and deliver back to the warehouse. Provide excellent customer service.
January 2011- March 2015 Self- Employed
Landscaping, Truck Driver/delivery worked under contract February 2010 – December 2010 Raleigh Live, Raleigh, NC Security Guard (I worked nights and weekends)
April 1991 – December 2009 Western Temporary Services, Durham, NC I started working for this company during my summers and college breaks (April 1991) and have continued to work on and off with them for extra income since that time. I have worked various jobs: data entry, packing and sorting items; operated conveyors to move products around in the
warehouse; operated forklifts to load and unload computers and supplies; delivery of computers and diagnostic testing them; worked in retail; worked as a courier; worked in medical laboratory
December 2007 – August 2011 HH Greggs, Morrisville, NC Driver/Coordinator- delivery of appliances and household goods; coordinate installation and assembly of goods, provided customer service.
June 2007- December 2007 Carolina Country Club, Raleigh, NC Porter- managed the pool and banquet area; general maintenance, provided customer service to country club members.
April 2006 – May 2007 Wrights Appliance, Clayton, NC Driver/Coordinator- delivery of appliances and household goods for Sears, GE and Home Depot; Coordinate
installation, demos and assembly of goods; provided customer service.
August 2003-April 2006 US Fitness Products, Raleigh, NC Sales associate- marketing assembled and delivered exercise equipment to homes and fitness centers. Managed inventory of equipment in stock and products received, provided customer service.
June 1998- March 2003 Alamo Car Rental, Raleigh/Durham Airport Sales and Customer Service Representative- coordinated reservations, contracts and inventory of vehicles in stock; provided customer service.
September 1996- June 1998 Long Beverage INC., Morrisville, NC Driver/Sales/Delivery, provided customer service;
January –September 1996 AMR, Raleigh/Durham Airport Refueling airplanes, processing fuel slips.
June 1995-December 1996 Triangle Beverage Company, Durham, NC; Merchandiser, Delivery and restocking of beverages, setting up promotional displays and maintaining them; updating merchandise prices in our data system; provided customer service.
January 1990-December 1994 FEDEX Grounds, Greensboro and Durham, NC I sorted and scanned packages and boxes to be delivered by drivers. I worked for FEDEX as a college student and when I left NC A&T State University, I continued to work for them in Durham, NC.
Education:
August 1989-May 1992 NC A&T State University, Greensboro, NC Major- Computer Science
Minor -Business Administration
August 1985-June 1989 Hillside High School, 1900 Concord Street, Durham, NC Diploma
Achievements: Certified Driver License (CDL), I am actively involved in men’s ministry at my church and in the community. Life Boy Scout Awards: Leadership and
Lifesaving; Jr. Boy Scout Master, Jr. ROTC Academy; Hillside High School Drill Team, HHS wrestling team: won the district wrestling mid weight championship, placed second at the NC Regional Tournament.
Special Skills/Interest: Special Skills: I work very well with people and am a team player. I can drive trucks (box trucks or Tractor trailers) and perform electrical maintenance/inspections on them. I can operate forklift(s) and other heavy-duty machinery. Do landscaping: shrubbery, grass, pruning trees; painting houses (inside and outside trimming), staining decks and power washing houses, some carpentry. I am an on hands, visual and a detailed person. I am skilled in creative display, Pascal, Graphics Art, copy, scanners and fax machines and other office equipment; Computer programs: Microsoft Office (Excel, Access, PowerPoint, Outlook) and Web research.
Interest: Traveling, electronics, weight lifting, reading, physical fitness, music, reading, sports, enjoy camping, mountains and nature trips. Enjoy spending time with family and friends,
References: Will be provided upon request.
Contact this candidate