Customer Service Support

Tiwa Jekayinfa

*********@*****.*** 090******** Abeokuta, Ogun

PROFESSIONAL SUMMARY

Sympathetic creative writer writer with strong interpersonal skills and the ability to work under pressure and collaborate with a team. Professional and enthusiastic approachto all tasks . WORK EXPERIENCE

Ministry of urban and regional planning May 2022 – January 2023 Assistant Oke mosan, Abeokuta, Ogun state

Surveyed and brainstormed site plans, quickly adapting to changing conditions . Organized accounts to streamline customer support operations and improve customer satisfaction. Worked extensively with Microsoft Word & Excel, demonstrating advancedEnglishproficiency. EFFECTIVE INTERNATIONAL COLLEGE May 2020 – July 2020 Teacher's assistant Ilorin

Counseled students on effectiveverbal communicationstrategies . Studied and administered technical exams with aptitude . Teaching

Counselling

REJAZ event planning November 2019 – February 2021 Front desk operator Kemta abeokuta

Worked passionately in customer service

attained high levels of customer satisfaction

speed on phone calls with customers

Top klass college April 2021 – July 2021

Teacher Offa garage ilorin

Organized class administration and provided helpful customer service. Counseled team of 5 in problem-solving strategies to optimize workflow. Communicating and collaborating with other interns Leading meetings and assemblies

Leading meetings of fellow student interns

EDUCATION

University of ilorin

Arts education, History education Ilorin

PROJECTS

SKILLS

Feature and article writing Creative writing Primary school teaching Physical education High work ethic Assignment preparation and delivery Written communication Training program planning Secondary school teaching Reporting Parental communications Extracurricular activities Office tools: Word, Excel, Outlook Office administration, management Leadership skills Developing curriculum and teaching guidelines Exam preparation and grading Educational testing E-mail and internet Classroom control and authority Class scheduling Ability to coord:

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