Customer Service Clinical Nurse

Michele Dinkledine

CLINICAL NURSE - NICU- Miami Valley Hospital

Dayton, OH 45459

***********@*****.***

+1-937-***-****

To obtain a position that leverages my nursing and clinical experience in order to assist patients with their needs and

promote wellness.

Work Experience

Director of Nursing

Sanctuary at Wilmington Place - Dayton, OH

July 2022 to Present

I currently am the DON at a skilled and assisted living facility. CLINICAL NURSE

NICU- Miami Valley Hospital - Dayton, OH

December 1989 to July 2022

Provided care to critically ill neonates and their families.

• Interacted with families from diverse cultures and backgrounds.

• Provided emotional, physical, and spiritual support to the infant and family.

• Assisted in the development of NILMDTS ("Now I Lay Me Down to Sleep ") NICU perinatal loss program.

• Promoted family centered care.

• Coordinated care from admission to discharge with primary nursing.

• Collaborated with interdisciplinary teams.

TEAM LEADER

NICU- Miami Valley Hospital - Dayton, OH

October 2005 to February 2012

Demonstrated professionalism and promoted excellence in the practice of nursing.

• Coordinated and directed care delivered by the interdisciplinary team.

• Organized daily assignments for NICU staff to meet patient needs.

• Utilized conflict resolution skills with staff and families.

• Promoted family centered care.

• Liaison between doctors, staff and management.

• Provided emotional, physical, and spiritual support to the infant and family.

• Promote critical thinking skills by mentoring and teaching other staff members. CLINICAL NURSE

TELEMETRY - Miami Valley Hospital - Dayton, OH

June 1989 to December 1989

Provided direct patient care to unstable cardiac and post-operative open heart patients.

• Monitored and interpreted EKGs and identify critical arrhythmias.

• Provided emotional, physical, and spiritual support to the infant and family. Education

Associates of Nursing in Nursing

KETTERING COLLEGE OF MEDICAL ARTS - Kettering, OH

May 1989

Skills

• Epic (Less than 1 year)

• RN

• Supervising experience

• Nursing

• Patient Care

• Leadership

• Communication skills

• Critical Care Experience

• Medication Administration

• Hospital Experience

• Customer service

• Management

Certifications and Licenses

CPR Certification

BLS Certification

RN License

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