WORK EXPERIENCE
Veterans United Home Loan August 2020 - Current
Dedicated Loan Specialist
Consult with clients on the most beneficial loan product for each individual circumstance, based off of the current market, an individual’s specific circumstances, and company/government based guidelines
Three separate promotions within two years of employment with the company
Manage client profiles and navigate them through complex situational issues to achieve client and company goals by obtaining required documents to proceed
Identify problems, resolve the issue, then report the solution within a timely manner
Work closely with teammates and other teams within the company to create the most efficient work flow possible
Increased teams productivity of pre-qualifications by 50% from morst recent promotion
EDUCATION
University of Arkansas, Fayetteville, AR December 2019
BA in Criminal Justice
BA in Sociology
Minor in Business
SKILLS SUMMARY
Microsoft Office
Word, Excel, PowerPoint, Outlook, OneNote
Soft Skills
Problem Solving, Empathy, Leadership, Self-Management, Conflict Resolution, Time Management, Communication, Organization, Emotional Intelligence, Negotiotion, Customer Service, Data Analysis
Licensed Mortgage Originator April 2021
NMLS ID: 2119800
40 Individual State Licenses
Complete 40+ hours of continuing education yearly
ACHEIVEMENTS
Dean’s List Recipient December 2017
Mission Trip - Pueblo, Mexico July 2016
Leader of youth baseball camp with 100+ in attendance
Scheduled events and managed other foreign speaking coaches