WORK EXPERIENCE

Veterans United Home Loan August 2020 - Current

Dedicated Loan Specialist

Consult with clients on the most beneficial loan product for each individual circumstance, based off of the current market, an individual’s specific circumstances, and company/government based guidelines

Three separate promotions within two years of employment with the company

Manage client profiles and navigate them through complex situational issues to achieve client and company goals by obtaining required documents to proceed

Identify problems, resolve the issue, then report the solution within a timely manner

Work closely with teammates and other teams within the company to create the most efficient work flow possible

Increased teams productivity of pre-qualifications by 50% from morst recent promotion

EDUCATION

University of Arkansas, Fayetteville, AR December 2019

BA in Criminal Justice

BA in Sociology

Minor in Business

SKILLS SUMMARY

Microsoft Office

Word, Excel, PowerPoint, Outlook, OneNote

Soft Skills

Problem Solving, Empathy, Leadership, Self-Management, Conflict Resolution, Time Management, Communication, Organization, Emotional Intelligence, Negotiotion, Customer Service, Data Analysis

Licensed Mortgage Originator April 2021

NMLS ID: 2119800

40 Individual State Licenses

Complete 40+ hours of continuing education yearly

ACHEIVEMENTS

Dean’s List Recipient December 2017

Mission Trip - Pueblo, Mexico July 2016

Leader of youth baseball camp with 100+ in attendance

Scheduled events and managed other foreign speaking coaches