Room Clerk Material Handler

Courtney L. Mills

**** *. ******* ******, *** ***3 Manhattan, KS 66502-4963 785-***-**** *************@*****.***

RELATED EXPERIENCE

Schwans/Yelloh, Manhattan, Ks. October 2021- June 2022

SOS Assistant Depot Manager

• Managed all office, warehouse, truck inventories/maintenance/PMI (preventive maintenance) box truck service providers, and staff activities including employee management, payroll, shipping and receiving logistics, inventory, employee uniforms, bank deposits/statements, and ensured staff followed both Schwans/Yelloh and OSHA safety standards

• Represented department in daily regional management meetings to report on productivity barriers, performance metrics, logistics, and status of continuous improvement initiatives while demonstrating effective communication skills and knowledge in several cross-functional duties

• Supervised seven company drivers and two material handlers to meet distribution, manpower, resource/asset planning requirements, and reviewed all driver DVIR post trip logs and scheduled yearly KDOT (Kansas Department of Transportation) medical certifications for drivers as per Kansas Department of Transportation Regulations

• Measured daily sales/growth rankings, updated daily execution tracker, reviewed and modified route manifest changes, facilitated daily team stretching, lot pre-trip post trip inspections, bi-weekly driver business plan reviews, implemented positive recognition to staff upon sales target quota achievement, and fostered accountability with staff

Schwans/Yelloh, Manhattan, Ks. February 2021-May 2021

SMH Senior Material Handler

• Generated freezer inventory load sheets for all trucks, complied offload sheets, modified truck inventories, transferred inventory products to trucks, added modified load quantities, prepared route driver handheld devices, printed and dispersed route manifests to all drivers

• Maintained Truck and Freezer inventories and required documentation, bi-weekly unloaded semi into depot freezer, verified physical inventory changes

• Efficiently loaded all depot trucks, followed strict safety procedures regarding propane fuel distribution, and managed truck record documentation

• Respected for trustworthy practices amongst staff and business partners

Schwans/Yelloh, Manhattan, Ks. January 2021 – October 2021

RSR (Route Driver)

• Provide exceptional home delivery service to customers on ten routes and developed solid business relationships with customers, generated new orders and promoted all Schwan’s products, and assisted with offloading truck for monthly inventory purposes

• Resolved customer issues; signed up new customers, marketed new products and maintained active Kansas Drivers License (no accidents/speeding tickets), KDOT (Kansas Department of Transportation) DVIR documentation and KDOT medical certification as per regulations

• Consistently delivered high quality products to customers while providing incomparable value, excellent customer service while displaying successful marketing tools

Flint Hills Job Corps, Manhattan, Ks. April 2017 – November 2020

Academic Coordinator/TABE Administrator

• TABE Administrator, Scheduler for Reading/Mathematics testing, documentation, and proctoring of exams

• Provided Penn Foster and GED students with instructional teaching, guidance & support for all online courses and applied educational tutoring for students in need

• Enrolled refugee students into Manhattan Area Technical College ESL program and setup student transportation

Pier One Imports, Manhattan, Ks. April 2019 - February 2020

Sales Associate/Sales Lead (Part-time)

• Assisted customers with interior design merchandise, placed on-line orders/pickups for customers, and provided customers with knowledgeable information on products

• Performed cleaning duties for building and inventory stock

• Received inbound inventory and distributed/displayed inventory in appropriate store location(s)

Mid-America Point of Sale (MAPS), Hutchinson, Ks. January 2013 – July 2016

Returns Assistant

• Processed, documented & entered system installation returns and Advance exchange equipment returns into Atlas program

• Erased, re-imaged, and tested software for 80 warehouses, nine MAPS Installers, five sub-contracted installation/repair representatives (Pitney Bowes), McDonalds operation technical personnel, local service, and staging departments

• Contributed to company development by producing a system return training manual for MAPS

Mid-America Point of Sale (MAPS), Hutchinson, Ks. January 2013 – July 2016

Warehouse Backup Manger

• Assessed operational procedures for verification of incoming shipments, distribution and maintained warehouse inventory while ensuring operational safety in compliance with corporate and OSHA regulations

• Managed warehouse shipping, receiving, companywide inventory distribution, and documentation independently for six and weeks for warehouse supervisor to utilize vacation time & personal appointments

• Processed outbound semi shipments and utilized FedEx shipping program for shipping label distribution

Mid-America Point of Sale (MAPS), Hutchinson, Ks. January 2013 – July 2016

Mail Room Clerk

• Collected and processed company mail through usage of Pitney Bowes postage machine, updated Pitney Bowes postage machine to current software version

• Dropped off company mail to local post office bi-weekly

Mid-America Point of Sale (MAPS), Hutchinson, KS May 2011 – January 2013

Help Desk Technician

• Provided exceptional help-desk support for McDonalds stores nationwide through well developed written and verbal communication skills and empathized with store managers by listening and understanding their overall concerns

• Investigated and diagnosed failed store equipment by utilizing positive approach methods to resolve store malfunction issues and through direction of store managers for navigational equipment failure searches and system verification checks

• Dispatched and assisted certified service repairmen through equipment repair/installation and software installation processes

EDUCATION

Kansas State University, Manhattan, Ks. August 2016 – August 2018

Bachelor of Science in Kinesiology

(28 credits left to obtain BSK)

Hutchinson Community College, Hutchinson, Ks. June 2002 – May 2011

Associate of Science (A.S.) January 2011

Associate of Arts (A.A.) August 2006

CORE QUALIFICATIONS

• Sales & service development • Project Management • Staff Training

• Complex Problem Solving • Change Management • Negotiation

• Strategic Planning & Analysis • Logistics • Business Communications

• Business Management & Leadership • Communications • Critical Thinking

• Excellent organization skills • Personnel Management • Optimistic Attitude

• Computer Skills (75 WPM, MS Office, Outlook Email, Excel. PowerPoint, Adobe, Social Media, Software Installation, Tech Support, Project Management, Vendor Management, & Writing Skills

(Awards, Certifications, & Referrals available upon request)

Contact this candidate