Director of Environmental Services

Daidre E Davis

248-***-**** email: **************@*****.***

Senior-Level Leadership Professional

Highly qualified and accomplished, results driven and goal-oriented leadership professional with 30+ years of successful comprehensive and progressive management experience. Seeks a challenging Management position within an organization that welcomes innovative thinking, ongoing initiative, resourcefulness and dedication.

AREAS OF EXPERTISE

Quality Management

Human Resources Management

Project/Contract Management

Organizational Growth

Vendor / Contract Negotiations

Cycle Time Variation

Compliance

Quality Assurance / Control

Strategic Planning

Training/Development

Onboarding

PROFESSIONAL PROFILE

Focuses on improving workflow and streamlining systems to increase productivity through process management and budget analysis.

Drives business growth through aggressive initiatives, resulting in organizational growth, and balances production with leadership via conceptual thinking and strategic planning.

Ensures customer service and satisfaction is afforded highest attention and priority, establishing and maintaining extreme retention levels and client loyalty.

Successfully builds organizational relationships, rapidly developing a positive and productive working rapport, as well as collaborates across boundaries and finds common ground with a widening range of clientele and business affiliations, leveraging significant long-term opportunities.

Possesses highly developed and effective communication skills and interpersonal abilities—uses tact and diplomacy in all communications.

Utilizes strong and organized project and time multi-task management and prioritization abilities and performs well under pressure, in a highly competitive business environment.

Results driven, focused, meticulously detail oriented and determined performer with exemplary work ethic—offers the highest levels of integrity, initiative, resourcefulness, thoroughness and tenacity in working to achieve goals and objectives.

Highly developed and effective analytical, innovative and proactive approaches to identifying and solving complex problems and issues.

A strong self-starter who thrives in leadership of team dynamics, with excellent team building, training/development, supervisory, collaborative abilities and motivational at all levels in the achievement of institutional goals, in addition to an impressive record with start-up and turnaround situations.

Highly adaptable, rapidly learns new procedures and processes, with ability to put new ideas, concepts, methods and technologies into application, and quickly adjusts to changes in schedule, team structure, product, environment, business trends and climate, project parameters and organizational objectives.

EDUCATION

Masters of Business Administration University of Phoenix-2017

PROFESSIONAL DEVELOPMENT

Certifications:

Certified Carpet Care, ServiceMaster Corp./ARAMARK Management Corp.

Certified Resilient Hard Surface Floor Care Maintenance, ServiceMaster Corp.

OSHA / JCAHO Compliance

Professional Development:

Recognition of Professional Achievement, Management Skills Seminar Certificate

Service Master/Aramark Leadership Professional Training and Development

CAREER PATH

Professional Acumen:

30+ years of management -level full accountability leadership acumen.

Coordinate and direct the activities of facility level Operational Managers and supervisors.

Establish procedures for standard operations.

In addition, prepare for Joint Commission Accreditation, and participated on Facility Continuous Quality Improvement Committee.

Serve in lead role in departmental diversification by reorganizing interview process and Human Resources goals, creating a closer, more creative and more efficient team.

Standardize employee training processes, including re-training supervisors and Operations Managers, resulting in increasing productivity and reducing customer and peer complaints.

Solid problem resolution skills with an ability to maintain sound employee relations.

Professional Experience:

Advantage living center management Group corporate Director 2019-2020

of Environmental Services

National Heritage Academy Grand Rapids MI 2017-current

Director, Environmental McLaren Oakland Pontiac MI. 2011 -2019

Director Of environmental service, Doctors Hospital Of MICHIGAN, PONTIAC, MI 2008-2011

Director OF ENVIRONMENTAL SERVICE, North Oakland Medical Center Pontiac MI 2003 - 2008

ACCOLADES

Participant, Youth Book Citizens Committee for Chicago Ill

EXCEPTIONAL REFERENCES AVAILABLE UPON REQUEST

Doctors without Borders/Medicines Sans Frontiers

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