Scrum Master Shift Manager
Resume:
Tenema Moijueh
Scrum Master
********@*****.***
Summary
A natural servant leader with excellent facilitation skills that coaches, mentors, and builds high- performing, productive, self-motivated, and self-organizing teams. Several exciting years of supporting teams to deliver higher valuable increments which lead to a quality working product with a servant leadership approach working in the scrum master capacity applying Scrum principles, practices, and theory. Enacted lean approach in guiding teams; through iterative and incremental delivery of high-value products, promoting an experimental platform where we can fail small, learn, and improve better, encourages continuous improvement making empiricism our heart of agility. I continuously readapt my approaches daily to the need of the team every day as they evolve which has enabled me to be flexible and adjust accordingly in any culture or environment.
Key Skills
Continuous Improvement.
An attitude of Empowerment.
Coaches, Teaches, And Mentors.
Conflict Management & Risk Resolution.
Great Listener & Situational Awareness.
Endeavor to Make Work Environment Fun & Safe.
Excellent Facilitator with Servant Leadership Attitude Can Feedback Fluently Well to Both Business & Technology Stakeholders Stakeholders Management & Communication Skills in A Diplomatic Nature Experience
SSE Scrum Master Nov 2019 – Present
- Facilitated scrum events and encouraged the team to self-drive events themselves to avoid heavy reliance on me.
- Worked collaboratively with the product owner to organize and suggest techniques to improve the product backlog to improve transparency and better value optimization.
- Coordinates inter-team cooperation and helps the team operate well on the train. Facilitates Nexus Daily Scrum meeting for representatives of multiple teams working to deliver same product to discuss dependencies issues and increment integration issues.
- Built trust and created a safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
- Ran workshops, getting to the root cause of the problems.
- Uses Agile and Lean practices to help coach and empower the team to move towards self- management and high performance.
- Ability to retrospect and analyze the root causes to help teams continuously improve their practices to ensure maximum productivity.
New Look Scrum Master Aug 2015 – Nov 2019
- Actively participate in a culture of continuous improvement across the organization and contribute to the agile community internally (guilds, chapter-ship, etc.) and externally
(meetups, conferences, etc.).
- Enabled better transparency to stakeholders by communicating with stakeholders on, escalating impediments, helping manage risk, and driving relentless improvement.
- Helps the team take ownership of, and improve the way they deliver by using BDD, Agile games, User stories.
- Brings energy and invention to team events such as sprint planning, daily scrum, retrospectives, and sprint reviews making sure we derive the best purpose of each event.
- Removed Impediments by identifying wastes at an early stage, raising it to the team, helping track and collaboratively remove obstacles that may jeopardize the sprint goal or hinder our sustainable pace.
- Motivated development teams to achieve business goals and improve efficiency. This was evident with the steady increase of the team’s velocity, achieving stable balance between committed/done ratio, and working increments on a sprint-by-sprint basis. Iceland food Shift Manager Feb 2012 – Aug 2015
- Providing leadership and coaching for Team leaders and colleagues
- Managing over 30 colleagues and the whole department
- Supervision of the daily processes involved in maintaining a high level of availability in the department.
- Providing a weekly schedule that suits the department.
- Conducting Colleague performance review
- Coaching colleagues to deliver a great customer experience
- Documenting a daily report of incidents after each shift
- Managing and investigating waste.
Maclntyre Hudson Deputy Mentor Jul 2008 – Feb 2012
- Supported Head Mentor with developing the department - new programs, new clients, and new training opportunities.
- Supported Head Mentor with the recruitment process for the department - ongoing interviews.
- Developed and supported the day-to-day functions of the mentoring department.
- Led and contributed to ongoing one-to-one and group intervention.
- Built relationships by planning and participating in activities with children/young people.
- Helped build self-esteem, coping mechanisms, and raising aspirations. Education and Certification
Scrum Alliance Certified Scrum Master
Scrum Org. Professional Scrum Master
London South Bank University BA Accounting and Finance [Hon] Lewisham College SAGE 50 Accounting System BA [Hon] Reference:
Available on Request
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