Data Entry Sales Representative
Resume:
Yedy L Acevedo
****.**@*******.***
SKILLS SUMMARY
Windows XP, Word, Excel, PowerPoint
Bilingual in English and Spanish
WORK EXPERIENCE
Keurig Dr Pepper Inc. (Burlington, MA)
Testing Technician II 01/2012 – Present
Support Operations from Quality Perspective.
Work with Engineers to identify, Analyze and Resolve Quality Problems.
Make Sure that The Product Meets Specifications and Customer Expectations.
Participate in continuous improvement activities, involving gage design approvals &
validation process, and customer master-cubing reviews.
Perform tests such as TTV, CNS, CBT, Life Test, Pod Sensitivity, Powder Dissolution (Chamber,) OOB inspection, and other testing.
Testing and troubleshooting brewers from Prototype until they are successfully released.
Performs dimensional layouts/inspections and gauge repeatability and reproducibility studies
(GR &R) using Check Fixtures, CMM, taper gauges, micrometers, Vernier calipers, scales, etc.
Ensures all equipment is maintained and receives proper calibration/verification
And/or repair when necessary or per set schedules, and in accordance to ISO/TS16949:
"Control of monitoring and measuring equipment"
Perform R&R studies on gages and checking fixtures.
Ensure housekeeping and that all equipment is identified logged and stored in accordance to
Procedures(s) for measuring and test equipment.
Record all the date on the respective files in the computer and fault and glitches to the engineers and supervisors.
Experimenting with scaly and reverse osmosis water.
Communicate and educate other functional groups on the role of the Quality department, and the responsibilities of everyone for quality. Including but not limited to 6S, Implementing Lean.
Certified Folks in Testing for continuous improvement purposes.
Train new temp-employees during their initial days.
Enjoy working in a team whenever needed.
S.K. Dugbazah Enterprise (Boston, MA)
Sales Representative
04/2012 – 03/2016
Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.
Used consultative sales process to match customers with vehicles suiting their needs
Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.
Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.
Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
Informed customers on associated dealer services and products such as extended warranties.
Staffmark (Wilmington, MA)
Data Entry 02/2011 – 12/2011
Prepared, sourced data for computer entry by compiling and sorting information; establishing entry priorities.
Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Entered customers and accounts data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Victoria Gourmet (Woburn, MA)
Packing/Labeling 09/2010 – 01/2011
Checked the product that had to be packed, packed the product, labeled, weighted, checked the labels, and stacked the product and wait for shipment
Inspected the product, packed, labeled, weighted, check the labels and then ship the product.
Fruit Company (Lawrence, MA)
Packing 06/2008 – 09/2008
Totaled the daily orders shipped
Accuracy Rate (error free orders/total orders shipped)
Completed rate (complete orders shipped/total orders)
EDUCATION
Northern Essex Community College (Haverhill, MA) Pursing Bachelors in Engineering Science & Technology
2010- Still enrolled
Lawrence International High School (Lawrence, MA) 2006-2010
References
Chandra Neang
(Supervisor)
Keurig
Burlington, MA
Geury Lopez
Keurig
Burlington, MA
Silvestre Barros
Keurig
Burlington, MA
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