Customer Service Office Manager
Resume:
Brianna Ellis
Saratoga Springs, UT *****
**********@************.*******.***
Work Experience
Office Manager
Quintessence Health and Wellness - Utah
February 2021 to Present
Office manager at Quintessence Health and Wellness. I fulfilled the responsibilities of quarantining schedules for QMP’s, RN’s, and receptionists. Managing oversight of patient scheduling and payments. Managing memberships for our company. Also in this role I was trained and certified in Microneedling and Redlight therapy. I also was in charge of Compassionate Use Board applications. Working closely with the Department of Health. Collecting medical records, identification, and submitting petitions. I coordinated care of patients and dedicate time to customer service representation, motivated to maintain customer satisfaction and contribute to company success. I am very passionate about mental health and have greatly enjoyed working along side of mental health specialists who are paving a new way and route for mental healthcare. I was responsible for assisting in the direct care of behavioral and mental health patients, interviewing and orienting new employees to the office, and documenting patient experiences and interactions. I am passionate about providing person-centered and evidence-based care to patients. I am well-organized and am eager to work hard in order to improve my client care skill set. I believe every person deserves exceptional care when receiving interventions that will enable them to live full and healthy lives within their identified values.
Photographer
Independent Self Employment
August 2014 to Present
Nearly 7 years of working experience with great variety in order to tackle any photography job quickly and effectively. Intimately familiar taking high quality digital photographs, including framing, selecting and setting up lighting, and determining advanced shutter and lens options. Creative eye for styling shoots. Location, wardrobe, and prop planning. Experience in editing software and the post production process. Nanny
Private Employer - Lehi, UT
August 2014 to February 2015
In this position, I provided essential care for and assisted in activities of daily living for two children, ages 2 and 6. This included ensuring that their nutritional, physical, social, and emotional needs were met. I was responsible for managing time appropriately, performing daily housekeeping tasks, and providing thorough communication to the parents of the children I served. Hostess
Buffalo Wild Wings - Lehi, UT
2013 to 2014
In this position, I was responsible for maintaining adequate time management to ensure that guests were satisfied with the speed of the service they received. In addition, I provided exceptional communication and customer service to guests to make sure that they had an excellent dining experience. Education
High school diploma
Utah high school - Utah
November 2020 to February 2021
Skills
• Office Management
• Medical Scheduling
• Accounts Payable
• Accounts Receivable
• Medical Office Experience
• EMR Systems
• Bookkeeping
• Medical Records
• Nannying
• Patient Care
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