Data Entry Sales Manager
Resume:
Patrick Reidy
Broadalbin, NY *****
************@*****.***
• Over 20 years' experience in sales management and finance
• Unique ability to collaborate with people of all skills and backgrounds to achieve a common goal
• Successful in negotiating problem-solving solutions for complex issues
• Successful track record of motivating and training by clear concise instruction
• Highly skilled negotiator and closer in a face to face setting or remote setting
• Detail oriented and demand perfection from myself
• Superb organizational skills to complete any task at hand in a timely manner Authorized to work in the US for any employer
Work Experience
Sales Manager
Browns Ford of Johnstown - Johnstown, NY
January 2019 to February 2023
• Worked with owner, sales staff, F&I and office staff to achieve sales goals on a daily basis as well as day to day operations.
• Trained sales staff on the sales process, holding them accountable which in turn helped to hold maximum gross all while maintaining well above industry standard CSI scores.
• Proficient with Automate desking deals, filling back screens, vehicle inventory maintenance and service history.
• Proficient using Autoalert for mining prospects via previous and current sales and service customers as well as using Ford Direct CRM to continuously monitor the sales staff follow up with current and past customers.
• Facilitated financing for most all deals before turning over to Finance Manager as well as delivering of vehicles, selling of aftermarket products when F&I manager was not available.
• Increased sales every month from previous year since I have been here all while maximizing gross
• Created a great work environment by having a great rapport with my team, never expecting them to do something I would not do. Working together from detailing to lot management. Sales Manager
Nemer CJDR of Saratoga - Saratoga Springs, NY
April 2018 to December 2018
• Worked with General Manager, sales staff and office staff to achieve sales goals on a daily basis.
• Worked with sales staff by training them to use the sales process helping to hold gross all while having the high CSI scores.
• Proficient using CDK when desking and setting up deals for finance as well as the CRM Dealersocket building deal worksheets for customer review.
• Proficient using Provision/ V-Auto for trade evaluation, pricing tool and market research.
• Proficient using Dealer.com for inventory management as well as website maintenance.
• Facilitated financing using Route One when Finance Manager was not available.
• Responsible for day to day operations of the sales department, including monitor and tracking of all incentives including proper documents.
• Created a great work environment by having a great rapport with my team, never expecting them to do something I would not do. Working together from detailing to lot management. Marketing Associate
Sysco Albany - Clifton Park, NY
May 2016 to April 2018
• Responsible for maintaining and expanding an existing territory, becoming a partner with the customer by helping them increase business by assisting with marketing ideas, controlling labor and food cost done by menu analysis and other spreadsheets.
• Trained in a rigorous and extensive 6-week program in product knowledge, sales strategy and technology.
• Responsible for weekly reports to the DSM showing short and long-term goals all which were achieved in a timely manner.
• Was number one in the district in e-commerce growth as well as opening up new accounts through cold calling as well as established leads.
• Followed up and maintained relationships with prospects building a portfolio to consistently present new ideas to, helping in acquiring them as new customers.
• Did market analysis of the regions learning the income level as well as education levels in order to understand the clientele.
Sales/Finance Manager
Herba Nissan Inc - Johnstown, NY
July 2010 to January 2016
• Conducted all aspects of the sales process including trade appraisals, sale of the vehicle, finance and wholesale, all while maintaining a store leading gross profit on front and back end.
• Had a great rapport with a number of financial institutions on a daily basis, which in turn helped facilitate financing for customers.
• Customer relations were a main focus and done so by following through with all current and potential customers continuously building a portfolio. Maintained a 980/1000 Customer Service Index score for the continuous efforts.
• Proficient with Reynolds and Reynolds when desking deals and preparing for finance.
• Adept at using Dealer.com when pricing inventory, adding specials to website and inserting photos for customers to browse our inventory.
• Presented customers with protection and payment options using menus with clear and concise parameters.
Education
BA degree
Sage College of Albany
August 2003 to May 2004
Skills
• Proficient in many dealer management systems including CDK, Reynolds and Automate. Above average knowledge of all Microsoft Office components and features. Knowledgeable of Dealer On and Dealer.com website maintenance. (10+ years)
• training (10+ years)
• sales (10+ years)
• powerpoint (10+ years)
• marketing (10+ years)
• retail sales (10+ years)
• Cold Calling (10+ years)
• Salesforce (2 years)
• Inventory Management (3 years)
• CRM (10+ years)
• MS Office (10+ years)
• Account Management
• Data Entry
• Sales Management (10+ years)
• Market Research
• Market Analysis
• Negotiation (10+ years)
• E-Commerce
• Pricing
Certifications and Licenses
Driver's License
Ford Certification
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