Service Representative Data Entry
Resume:
Elizabeth Jones
Holmes, NY *****
***************@*****.***
Accomplished and energetic Customer Service Representative with a solid history of achievement in Communication. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include *Communication, Office Management
• Professionalism and Stability.
• Computer Knowledge: Microsoft, Outlook, Word, Excel, Power Point, Cerna, Sorian, Epic, Clinicient, Ceridian, Kronos, Okta, API, Certigy, Zendesk, Granot, Central Dispatch. Authorized to work in the US for any employer
Work Experience
Patient Access Liaison
Sharon Hospital(Nuvance Health) - Sharon, CT
May 2022 to July 2022
Registration both in ED & Out Patient .
Customer Service
Costal Beginnings - West Palm Beach, FL
October 2016 to February 2022
· Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Quality Assurance & Customer Service
Long Distance Van Lines - Davie, FL
November 2013 to August 2016
· Implement schedule and policy changes.
Pharmacy Technician
1-800-PetMeds - Delray Beach, FL
August 2005 to February 2012
· Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
Customer Service & Dispatch
Roto-Rooter Plumbing & Water Cleanup - Fort Lauderdale, FL October 2003 to June 2005
Send Service Techs to residents who had Plumbing HVAC, Appliances issues Education
Associate of Arts in Mass Communications
Pace University - New York, NY
August 1986 to May 1988
Broward College - Pembroke Pines, FL
May 1985
High School Diploma
Miami Norland Senior High School - Miami, FL
June 1983
Post Road School - White Plains, NY
June 1976
Skills
• English Language
• Customer and Personal Service
• Communications and Media
• Pharmacy Technician Experience
• Order Entry
• Typing
• Plumbing
• Quality Assurance
• Medical Terminology
• Insurance Verification
• Data Entry
• HIPAA
• Microsoft Office
• Computer Operation
• Microsoft Powerpoint
• Customer service
• Communication skills
• Medical office experience
• Medical scheduling
• Hospital Experience
• Ceridian
• Zendesk
• EMR Systems
• Epic
• Computer skills
• Administrative experience
• Office experience
• Multi-line phone systems
• Front desk
• Medical receptionist
Certifications and Licenses
Pharmacy Technician License
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