Care Representative Data Entry

Lisa M Chapman

*** ***** ***** **

Barrington, NH 03825

603-***-****

*********@*****.***

PROFILE

To be able to work for a reputable establishment using the following skills and qualifications:

·Proficient with MS Office programs

·Can operate photo copiers, fax machines, phone systems and other office equipment

·Possess organizational and problem resolution skills

·Ability to maintain confidentiality of business information

·Website content management

·Can work independently or in group environment

·Can type 80 wpm

WORK EXPERIENCE

Atlantic Broadband December, 2018-August, 2019

Customer Care Representative

·Assisting new and current customers with:

a.Billing & payments

b.Scheduling new installations

c.Upgrading or modifying their existing services

d.Troubleshooting technical issues

e.Answering any questions for customers that pertain to their cable, internet or telephone needs

Town of Raymond 2008-2014

Town Manager/Selectmen’s Secretary

·Assist the Town Manager and Board of Selectmen on a regular basis with various clerical work

·Provide customer service for residents, citizens, vendors and general public

·Schedule, attend and prepare meeting minutes for various Board and Committee’s

a.Board of Selectmen

b.Conservation Commission

c.Business and Economic Development Council

d.Budget Committee

e.Capital Improvements Committee

f.Joint Loss Committee

· Fulfill daily requirements for the core of local government

· Filing and record keeping

· Working with Social Service Agencies and Private Organizations

· Website content management

· Assist Department Heads and Elected/Appointed Officials when needed

City of Rochester (Public Works Department) 2005-2008

Secretary II

·Payroll on a bi-weekly basis

·Assist City Engineer with daily clerical needs

·Provide customer service for all residents, citizens, vendors and general public

·Maintain fuel logs for all City vehicles

·Intercept phone calls to appropriate parties

·Data entry

VILDERS ELECTRIC 1999-2005

Office Manager

· Accounts Payable

· Accounts Receivable

· Payroll

· Customer service to residents, contractors, vendors and general public

· Assist owner with any clerical needs

EDUCATION

·Timberlane Regional High School-High School Diploma

·MacIntosh College-Business Management

·Primex Training for Local Government

·Local Government Center Local Officials Workshops

REFERENCES

Furnished upon request

Contact this candidate