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Call Center Customer Service

Location:
Virginia Beach, VA, 23462
Posted:
March 09, 2023

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Resume:

ANTONIO CHILDS

*** ****** ***** ******** *****, VA 23462 · 757-***-****

advs4m@r.postjobfree.com

Sales Representative providing 7 years of call center sales experience. Includes 7 years of sales experience in a commission-based environment being consistently recognized for surpassing quotas, adhering to required metrics, and providing great customer service.

EXPERIENCE

GLASSER&GLASSER PLC

FEBRUARY 2 2022-February 3rd2023

Collections agent/customer service Payment Center

To take payments and collect on past due accounts for the court system that we’re in collections and past due accounts with Bank of America, Discover accounts and CAPITAL ONE,TRAK AMERICA ETC.

OCTOBER 2014 – JUNE 2016

SHIPPING AND RECEIVING, ARTFX

RESPONSIBLE FOR MAINTAINING THE QUALITY AND EFFICIENCY OF SHIPMENTS COMPOSED OF ARTWORK ON VARIOUS CLOTHING AND BACKDROPS. SHIPMENTS MUST BE MADE ON TIME AND INSPECTIONS ARE DONE ON PRODUCTS BEFORE BEING DISPATCHED. SPEED AND FOCUS ARE REQUIRED TO MAINTAIN COMPANY REQUIRED EFFICIENCY STANDARDS.

DECEMBER 2006-JULY 2007

TELESPECTRUM/VERIZON, TELESALES REPRESENTATIVE

SALES OF VERIZON COMMUNICATIONS INTERNET, CABLE, AND TELEPHONE SERVICES TO CURRENT AND NEW CUSTOMERS. COLD CALLS TO CUSTOMERS TO UPGRADE THEIR CURRENT SERVICES, AND CALLS TO PREVIOUS CUSTOMERS TO WIN BACK THEIR SERVICES WITH SPECIAL OFFERS.

EDUCATION

MAY 1997

BACHELOR OF SCIENCE-PSYCHOLOGY, MCNEESE STATE UNIVERSITY

JUNE 1987

HIGH SCHOOL DIPLOMA, ENGLEWOOD HIGH SCHOOL

SKILLS

●Creativity.

●Interpersonal Skills

●Critical Thinking

●Problem Solving

●Customer Service Skills

●Communications

REFERENCES

Available upon request

Antonio Childs

634 Waters Drive

Virginia Beach, VA 2362

February 3, 2023

Hiring Manager

Dear Hiring Manager,

I am interested in the position indicated on your website. Marquel Mcelvin, an employee at the Virginia Beach Location Advised me of the position availability, along with a positive review of the company.

I will bring over 7 years of quality sales experience to your company within a call center environment. I have extensive experience performing commissioned sales in a call center, with a history of exceeding quotas and sales metrics. My time as a retention representative with Sprint gives me an edge over the average sales person, and my current position in collections has magnified my persuasion abilities.

I have a great interest in the opportunities a position with APPLE One can offer for my future.

I would like to thank you for the opportunity to join your team, and welcome any questions.

Sincerely,

Antonio Childs



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