Jake Brescia
Oak Forest Illinois 60452
************@*****.***
Objective-
Seeking a part time position as a Team Member to expand my learning, knowledge, and skills. Secure a responsible career opportunity to utilize my training and skills, while making a significant contribution to the success of the company.
Education- 2019-Present
Victor J Andrew High School
9001 W. 171st Street
Tinley Park, Illinois 60487
Key Skills
• Multitasking
• Problem-Solving
• Communication
• Creativity
• Teamwork
• Time management
• Customer Service
• Adaptability
• Quick Learner
Work Experience
Accelerate Indoor Speedway Mokena, IL
Ax Coach March 2022 - Present
• Ensure that all procedures, equipment needs and safety protocols are met consistently.
• Teach customers in proper throwing techniques so they learn how to throw to the best of their ability to have a safe and unforgettable experience.
• Ensure the facility, lanes and equipment are always event-ready and the sessions are flowing smoothly.
• Be the face of Two Social and represent our brand and passion for social sports.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service always.
• Proactively seeking out and solving guest conflicts quickly and courteously. Engage in customer recovery process when needed.
• Help create a team environment, encourages others at every opportunity. Pit Crew /Guest services
• To ensure the safety of all guests while racing.
• Perform all pre-race safety checks.
• Make sure races run quickly and efficiently and support the race marshal for all on-track needs.
• Deliver the Autobahn Experience to every guest through positive interactions at all times. O’Reilly Auto Parts Orland Park, IL
Retail Counter Sales / Merchandise Stocker June 2021 – Feb. 2022
• Greet and advise customers in selection of products and their uses.
• Process customer returns and resolve customer complaints.
• Assist with inventory and processing of incoming stock.
• Perform value added services, i.e., test batteries, carry merchandise to customer cars, install wipers, etc.
• Handle cash and credit card transactions while properly maintaining a cash drawer.
• responsible for keeping the sales floor area well stocked, organized, and clean.
• responsible for stocking merchandise according to company planograms or displays. Experience (Volunteer Work)
Landscaping- 2018- Present
Mow, trim, edged, spring cleanup and general upkeep of 5 lawns. P.A.W.S – 2019
Assisted office staff with paperwork as instructed. Parkview – 2019
Assisted Sunday School teachers in classrooms (3rd, 4th and 5th grade) and small groups. Cache Creek Animal Rescue – 2017-2018
Cleaned cages, walked dogs, interactions with families looking to adopt a pet. References
Aaron Donahue 708-***-****
Pete Seyl 815-***-****