Lisa Sorrow

*** ******** *****, *****, *******, *1008, US

478-***-****

advs2v@r.postjobfree.com

Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.

Multi-talented Market Manager with 25 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Supervisor with 25 years of experience guiding high-potential employees. Knowledge of Microsoft Office in depth, as well as Workday and Business Intelligence. With hands-on experience also eager to learn new skills and advance my knowledge base. Focus on monitoring staff member performance and providing advice on effective sales methods with a results-driven approach.

Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes. Shrinkage is carefully monitored, records are kept, and teams are kept productive and motivated. Ability to recognize employee issues and integrate laws and policy to create solutions to achieve overall company priority.

Strong skills and training in the HR policies and procedures area. Including federal and state laws. Responsible for submitting payroll and accurate accounting records. Very diverse in reading of financial documents and identifying any areas for improvement or opportunity. Team building

Inventory management

Driving business growth

Customer outreach

Administrative support

Communications

Planning and coordination

Supervision

Customer service

Leadership development

Problem resolution

Invoice generation

Team management

MS Office

Project organization

Process improvement

Business operations

GED - 1992

Central Georgia Technical College - Warner Robins, GA Professional Summary

Skills

Education

Retail Market Manager - July, 2017 to Present

Circle K - Perry, GA

Worked one-on-one with employees to motivate them while also providing constructive criticism in a busy retail environment.

Communicated with customers on a daily basis to learn about their needs, provide assistance, and gather feedback in order to improve operations.

Worked one-on-one with employees to motivate them while also providing constructive criticism in a busy retail environment.

Increased YOY sales by [Number]% and increased margins by effectively introducing new products within [Number] months.

By verifying back stock and maintaining inventories, I was able to place orders with pinpoint accuracy. Supervised a successful, well-supplied, and well-organized establishment thanks to consistent oversight and regular cleanliness inspections.

Conducted job interviews, led employee performance evaluations with constructive feedback, and rewarded top sales performers to attract and retain top-quality personnel. Collaborated with all company departments to ensure consistent branding and strategic product placement.

Conducted walkthroughs of departments to assess and correct issues such as cleanliness, insufficient stock levels, and poor merchandising.

Found discrepancies between accounting records and cash drawer transactions by researching daily transactions.

Worked with internal staff and customers to improve store operations and respond to customer concerns quickly.

Guided and supported [Number] staff members in achieving team and personal goals on a consistent basis.

Audited store operations on a regular basis, reducing inventory shrinkage and cash discrepancies. Work History

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