Customer Relations, Supervisory Call Center and Remote Scheduler
Resume:
Jane Doe
LinkedIn URL *************@****.***
PROFILE
Highly skilled and competent marketing professional with more than eight years of experience in project management, data analysis, team leadership, and cultivating productive relationships with clients and partners. Demonstrated ability to think outside of the box and proven skill in developing high-impact marketing messages with a limited budget. EDUCATION
Bachelor of Arts in Management, X/20XX
Concentration: Human Resource Management
American Public University System, Charles Town, WV
Relevant Coursework: Compensation and Benefits, Human Resource Development, Recruiting and Staffing, Human Resource Management Information Systems
GPA: 3.8/4.0 (Optional)
PROFESSIONAL EXPERIENCE
Marketing Coordinator XX/20XX- Present
Company ABC Get Hired, VA
Coordinate marketing initiatives to include monthly mailings and communications
Establish a core team to develop and sustain the Marketing initiative program
Contribute to the production of the year end program, including content and layout
Serve as the acting liaison between Marketing Managers and the core staff
Coordinate monthly marketing initiatives to increase profitability
Attend monthly conferences and act as the company spokesperson Marketing Assistant XX/20XX-XX/20XX
Company DEF Hire Me, VA
Assisted with the development of the Customer Relations Department
Conducted research for promotional items and events and analyzed data
Reviewed, processed, and organized active invoices; developed efficient invoice tracking for company
Provided quality customer service while managing incoming phone calls and processing clients’ orders
Jane Doe, Page 2
Sales Associate XX/20XX-XX/20XX
Company GHI Perfect Candidate, VA
Assisted customers with their purchases; answered questions about the product
Managed stock room and conducted monthly inventory checks
Maintained a high level of sales and 92% customer satisfaction rating
Scored among the top ten associates for positive customer feedback PROFESSIONAL AFFILIATIONS
Board of Directors Member, American Marketing Association, 20XX-Present
Member, Society for Marketing Professional Services, 20XX-20XX HONORS
Golden Key Honour Society, 20XX-Present
Epsilon Pi Phi, 20XX-Present
SKILLS
Illustrator, Adobe Photoshop, Lotus Notes, QuarkXPress
General Professional Proficiency in Spanish (Spoken, Written, Reading and Listening)
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