Senior Claims Analyst
Resume:
To leverage my extensive experience utilizing my coordination
abilities, communication skills, analytical strengths, and knowledge of bridging stakeholder gaps to deliver favorable client outcomes.
Paul Taylor
Business Analyst
Skills Summary
Objective
Professional
Experience
Excellent coordination skills, able to bridge gaps between various departments and stakeholders
Able to work with clients to define and deliver favorable outcomes
Proficient in Microsoft Excel
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Bank of America
*************@*****.***
Senior Accounting Specialist (May 2022 - Present)
• Coordinate with various departments and stakeholders to ensure accurate and timely financial statements and reports
• Analyze financial data and provide recommendations for improvement
• Prepare and review journal entries, general ledger accounts, and account reconciliations
• Collaborate with external auditors during annual audits
• Maintain accounts payable and accounts receivable records
• Assisted in budget preparation and analysis • Improved accounting processes, resulting in increased efficiency and accuracy
Senior Claims Analyst ( January 2022 - May 2022)
• Reviewed and analyzed complex claims and policies to determine coverage and liability
• Collaborated with attorneys, underwriters, and other stakeholders to identify and mitigate risks
• Provided guidance and support to junior claims analysts and adjusters
• Maintained accurate and detailed records of claims, settlements, and litigation
• Conducted investigations and negotiations with policyholders, claimants, and other stakeholders
• Communicated with clients, brokers, and other external parties to resolve complex claims issues
Education
Relationship Manager (March 2019 - January 2022 )
• Managed a portfolio of high-value clients, ensuring their satisfaction and retention
• Collaborated with internal teams, including underwriting, claims, and finance, to provide superior service to clients
• Developed and implemented strategies to increase client revenue and growth
• Conducted regular business reviews with clients to identify opportunities for improvement
• Coordinated with internal stakeholders to resolve complex client issues and mitigate risks
• Maintained accurate and detailed records of client interactions and business performance
Dallas College
Business Administration
May 2024
Certifications CompTIA Security+
March 2023
References Available upon request.
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