Sales Associate Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

SANDRA

WNUK

S

**** ******** ** ***, *********, Fl 32934, 321-***-****, ***********@*****.*** Customer focused sales professional with a solid understanding of retail dynamics, marketing and customer service. Offering twenty years experience providing quality product recommendations and solutions to meet customers and store needs to exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Certified Diamontologist Graduate of new managers

school

Product demonstration

Sales consultation Customer retention Schedule coordination Strategic planning Employee scheduling Time management Customer service Team member support

Sales Specialist July 2019 - March 2020

Kay Jewelers Melbourne, Fl

Exceeded sales objectives with tenacious approach to capturing new leads and customers. Developed strong business relationships via cold calls, presentations, and effective leads management. Improved profitability of existing accounts by continuously reviewing opportunities, identifying key personnel, and building strong connections.

Delivered an exceptional level of service to every customer by listening to there needs. Stocking of merchandise . inventory control, shipping and receiving. General Manager November 2016 - July 2019

Jared Jewelers Syracuse, NY

Collaborated with staff to maximize customer satisfaction streamline procedures and boost bottom line profitability.

Oversee daily business activities.

Improve overall business functions.

Train heads of departments.

Communicate business goals.

Streamlined operational efficiencies by coordinating staff development and succession planning. Assistant store manager September 2016 - November 2016 Jared Vault Naiagara falls, NY

Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies. Increased sales by overseeing successful promotional strategies and in-store events. Led by example to inspire team members through high-quality performance, collaboration, and teamwork. W

EDUCATION

Interviewed and vetted job applicants to build strong team. Encouraged professional growth and talent development in associates to increase performance. Department manager October 2013 - September 2016

Jared The galleria Of Jewelry Cheektowaga, NY

Train and develop team members.

Enhanced team performance with hands-on leadership style, monitoring current work and motivating positive changes.

Organized workflow, delegated tasks, and monitored performance to verify task completion. Met personal and store sales goals monthly.

Sales Associate August 2008 - September 2013

Jared The galleria Of Jewelry Amherst, NY

Helped customers navigate store, complete sales, and process returns. Developed customer base by connecting with over 50 customers per day. Boosted sales consistently, building attractive displays and effectively merchandising products. Created memorable customer experiences by offering personalized sales support. Improved sales process by delivering feedback to management. Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.

Exceeded monthly and yearly sales goals.

High School Diploma June 1986

Maryvalr High School, Cheektowaga, NY

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