Data Entry Time Delivery
Resume:
Lisa M. Sigmund
Pittsburgh, Pa. 15234
412-***-**** (C)
**********@*******.***
OBJECTIVE:
To use my 16 years of post-closing experience to limit the amount of liability to the company at the same time ensuring financial and operational goals are met for the company. WORK EXPERIENCE:
Fin Title
Oct 2020-July 2022
Post-Closing Specialist/Team lead
Responsibilities include but not limited to:
• Responsible for all files/auditing and correcting them in a timely manner.
• Responsible for helping and working with my team mates on all issues
• Daily interaction via email and telephone with borrowers, clients, closing agents and Lenders to resolve issues so loan can disburse on time I was provided the unique opportunity to help set up the system to ensure my job can be done in a more efficient and timely manner.
Title365/Mr. Cooper
May 2015 – Oct 2020
Post-closing specialist/Team lead of expectations: Responsibilities include but not limited to:
• Responsible for all files that fail post-closing audit and get them corrected in a timely manner.
• Contact borrowers, clients, closing agents and County Recorder Offices to alleviate the issues prior to disbursement/recording
• Daily interaction via email and telephone with borrowers, clients, closing agents and Lenders to resolve issues so loan can disburse on time
• Making sure all issues are resolved in a timely manner. United Lender Services – A USAA Company
Post-closing specialist:
October 1, 2009 to 2015
• Responsible for all files that fail post close audit and get corrected prior to disbursement of loan
• Contact borrowers, clients, closing agents and County Recorder Offices to alleviate the issues prior to disbursement/recording
• Responsible for 2 large clients weekly/monthly delinquency report to insure on time delivery of recorded documents
• Assist Recording Department with rejected documents and work to get resolved
• Maintain monthly logs of errors of post-closing auditors and submit to post closing manager
• Assist Recording Department with getting rejected documents corrected and recorded in a timely manner
Post-Closing Auditor – 2009-2011
• Responsible for ensuring all closing packages pass stringent audit of entire closed loan documents
• Open daily overnight packages, place with file and divide files of daily work between all team members
• Assist Recording Department and Final Policy Department with post-closing issues to resolve for recording and final policy issuance
• Daily interaction via email and telephone with borrowers, clients, closing agents and County Recorder Offices to resolve issues so loan can disburse on time Single Source Property Solutions
2008-2009
Asset Manager
• Updating and processing asset information
• Data entry/ computer work
• Handling multi-phone lines
National Real Estate
2006-2007
Post-Closing Specialist/ Customer Service
• Processing customers mortgage information for proper recording
• Coping/ faxing/ sending needed documents through fed-x/filing
• Daily interaction via email and telephone with borrowers, clients, closing agents and County Recorder Offices to resolve issues so loan can disburse on time Allegheny Ford Truck Sales
2003-2005
Sales Coordinator
• Office Organization/Answering Phones/Customer Service
• Assisted Salesman in day-to-day operations
• Accounts Payable/ researching information
The Grand Concourse
1996-2003
Banquet Coordinator
• Organizing and serving large banquets
• Serving during busy lunch hours & prepare schedules
• Training of all new employees
Education
Community College of Allegheny County, Pittsburgh, PA 1985-1987
Two years majoring in Business Management
Minor in Advertising
Interpersonal Skills
Excellent communication skills
Able to handle multi-phone line
Work well in team environment and enjoy interacting with customers Able to multiple task and enjoy challenges
Type 50 WPM
Proficient in Word, Excel and E-mail
References available upon request
Contact this candidate