Quality Specialist

Linda Jodrey

**** ** ** *** ********** Oh ***** • 407-***-**** • *******@*****.***

QUALITY CONTROL LEADER

Team Leadership / Lead ISO Auditor / Quality Management & Assurance / Business Management

Accomplished Quality Control leader with more than 17 years of quality assurance and improvement experience. Successful history of directing quality teams to achieve strong results, developing and leading ISO internal and external audits, developing lean processes, quality management, and assurance techniques, reducing costs using lean and Six Sigma tools, and improving operational performance. Strong analytical, leadership, relationship building, problem solving, critical thinking, presentation, organizational, and technical qualifications. Kaizen Facilitator, quality trainer and improvement leader. Outstanding work ethic.

Expertise Includes: Team Leadership, Training, Process Improvement, Customer Service, QC & QA, Project Management, Cost Reduction – Lean tools, Change Management, Six Sigma, Continuous Improvement Compliance, Supplier Relations, ISO 9001, Audits, and Quality Management Systems.

PROFESSIONAL EXPERIENCE

JBT AEROTECH-GSE, Orlando, FL 2007 to Present

JBT is a leading global technology solutions provider to high-value segments of the air transportation industries − Company designs, manufactures, tests, and services technologically sophisticated systems and products through JBT FoodTech and JBT AeroTech segments.

Quality Control Supervisor/Lead Auditor, Orlando Facility (2008-2017)

Quality Control Specialist (2007-2008)

Highly successful tenure with the JBT organization and promoted rapidly to QC Supervisor and Lead Auditor of the company's largest (Orlando) facility. Serving as lead improvement specialist and acting Manager (multiple times). Responsible for leading Kaizen and 5S initiatives. Collaborating with cross-functional departments on continuous improvement projects, including standard work practices and cost savings initiatives using Lean and Six Sigma tools. Selected accomplishments:

Recognized for strong leadership and outstanding work ethic (60 hour work weeks while pursuing degree). Direct staffs of 6 to 10 employees; leadership improves performance and boosts morale:

−Consistently meet/exceed annual performance goals in high-pressure, deadline-oriented environments.

−Earned a "Silver Eagle Award" for going "above and beyond" in the areas of safety, customer quality, auditing and timely product delivery.

Set up plant wide GEMBA walks

Create standards and operational procedures within the quality management system to meet ISO requirements, and oversee quality management system and document changes.

Direct Crosby Quality initiatives, 5S, and lean manufacturing team projects. Manage annual budget, initiate lean continuous improvement initiatives, and provide various reports (including supplier corrective action).

Serve as Crosby Quality educator, Quality Management Systems, ISO 9001 Lead Auditor, internal Champion of Kaizen events, and Documents Control Manager (all company ISO docs).

Hire, train, mentor, and develop employees (Quality Control Specialists) to ensure safety and achieve targeted objectives. Train all company employees on various safety related issues.

Cultivate domestic and international supplier relationships; occasional travel to China, Japan, Canada, Mexico, and various U.S. cities.

Implemented and maintained calibrated tool module, monthly charting, and reporting system; improved system (tracking, compliance, etc.) by moving to new ERP system.

Participate in quality control strategic planning models and revisions. Significant experience with internal/external customer quality processes, lean initiatives, 5S and statistical analysis of processes.

Quality Technician − WEASTEC INC., First Tier supplier for Honda 1997 to 2005 Hillsboro, Ohio

Consistently met/exceeded performance benchmarks throughout tenure with the organization; progressively increasing responsibilities.

Worked extensively on quality projects utilizing Lean, Six Sigma, 5S and various quality improvement tools

Improved production line processes, poke yokes and maintain workflow

Maintained calibration of quality control equipment

Maintained cellular manufacturing in the assembly line set up to reduce waste.

Identify areas for quality control improvement, incorporated corrective and preventive actions

Worked on cross functional continual improvements to increase overall production line performance five principles of lean management to identify areas for improvement

Lead the Honda internal coil assembly quality improvement program

Interfaced extensively with domestic and international customers (frequent U.S. and international travel; China, Japan, Mexico, etc.), and collaborated with employees to facilitate goals and objectives. Responsible for the entire sub facility Quality Management System and document control.

EDUCATION / PROFESSIONAL DEVELOPMENT / AFFILIATIONS / TECHNOLOGY

Bachelor of Science (BS) in Business Management – HERZING UNIVERSITY, Orlando, FL (2015)

(3.68/4.0 GPA)

Master of Business Administration – Western Governors University Online

In Final term

ISO 9001 Lead Auditor – RABSQ Certified

Six Sigma Green Belt – Internal

Kaizen Team winner for Honda

Kaizen Sponsor

Crosby Quality Trainer

Lean Manufacturing Management

Kanban

TQM

Value Stream Mapping

Lean Enterprise Training

DMAIC principles

People Management

MEMBER: (ASQ) American Society for Quality (2008-Present)

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