Front Desk Customer Service

Deha Barakie

Kent, WA Cell: 206-***-**** advrwu@r.postjobfree.com Linked In: www.linkedin.com/in/deha-barakie-22864059 Hardworking, dedicated professional seeks position to further career, contribute and make a difference, utilizing combination of extensive Supply Chain, Sales, and Project Management experience, along with strong knowledge of Procurement, Safety, Quality, Production and Delivery processes. Comfortable working in fast-paced, dynamic, and deadline-driven environments, extremely adaptable, well organized, and safety focused. Pride myself on the ability to build and maintain positive, productive working relationships with customers, supervisors, stakeholders, vendors, subcontractors, employees, and union/non-union workers, at all levels of the organization.

KEY STRENGTHS:

Logistics and Supply Chain Management Sourcing and Procurement Processes Extensive Program Project Management Transportation, Shipping and Receiving, and Inventory Control Strategic Contract Negotiations Quality System, Assurance, and Control Activities Written and Verbal Communication Presentation Skills Mentoring, Training and Developing Teams Vendor and Supplier Relations Leading Process Redesign and Improvement Troubleshooting Diagnosing Problem Solving Business Planning Strategic Decision Making Analytical Skills Restaurant Sales and Marketing

LEAN Processes and Tools Customer Service Excellence TECHNOLOGY:

Microsoft Office (Outlook, Word, Excel, PowerPoint), PCOS, MRCM, New Process, MCRM Vision, NWP WORK EXPERIENCE:

Valley Eye & Laser Center, Renton, WA

Front Desk/Receptionist 11/2020 – 09/2022

Checked in clients, verified insurance and scheduled appointments when needed The Boeing Company, Seattle, WA

Supply Chain Procurement Agent 2 07/2008 – 11/2020

Trained my team and others on NWP Software.

Performed set-up activities for ~1,000 suppliers.

Communicated with suppliers to reach agreement on contract terms and conditions to ensure equitable commitment was

made in support of customer needs and goals.

Developed and documented the source selection and followed established policies and procedures, market conditions and

best systems practices to achieve best value for customer.

Established contract performance metrics, monitored supplier performance to contract terms and conditions, and identified problems and risks that could impact the contract performance.

Developed and executed the negotiation plan for simple procurement activity in accordance with applicable policies and procedures.

EDUCATION TRAINING:

Renton Technical College

Computer Certificate

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