ALLESSA PANILAG

advrw0@r.postjobfree.com

+639*********

PHILIPPINES Address, Blk 3 Lot 19 New Better Landscape Subd. Molino1

City of Bacoor

Objective

To apply my personal knowledge, education achievement and experience to render meaningful service through efficiency, honesty, hard work and loyal to improve my own capacity in any field of work I might be engaged.

Work Experience

Office Staff

Premierlink Placement Inc.

AP Building Pedro Gil Malate Manila, Philippines

October 01,2021 – Present

Coordinate hiring activities

Undertake clerical duties

Prepare and post job ads online

Help with resume screening and initial phone screens

Schedule interviews and keep calendars for all hiring teams and candidates

Greet and assist interviewees onsite

Coordinate travel for fly-in candidates

Process background checks

Maintain candidate database

Handle records and paperwork

Resolve issues as fast as possible

Assist with new hire onboarding

Finance Trainee (Part Time)

Emilio S. Lim Appliances Center Inc.

Molino 2 Bacoor City Philippines

August 06,2021 – September 30, 2021

Assisting in the preparation of budgets.

Managing records and receipts.

Reconciling daily, monthly and yearly transactions.

Preparing balance sheets.

Processing invoices.

Developing an in-depth knowledge of organizational products and process

Cashier/Food Attendant/Receptionist

Pepper Lunch Japanese Restaurant

Evia Lifestyle Center Las Pinas City Philippines

November 10, 2017 – January 25, 2020

Take customer orders at the counter using POS Machine. Receive payments and present change to customers.

Managing transactions with customers using cash registers whether in cash or credit

Function as the host/hostess of the restaurant.

Draw up client bookings for tables and ensure that tables are set before clients' arrival.

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Greet customers when entering or leaving the store

Inform guests about the availability of tables and direct them to the tables. Greet and escort customers to their tables.

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses.

Key Achievement. Achieved a 99% customer feedback score in the first month of employment and maintained it constantly ever since.

Education

Bachelor of Science in Hotel & Restaurant Management

Cavite State University, Imus Cavite Philippines

Graduated 2017

Skills

Customer service

Interpersonal communication skills

Cash handling & POS

Time management

Empathy & friendliness

Trainings & Certifications

NATIONAL CERTIFICATE (NCII) IN FRONT OFFICE

NATIONAL CERTIFICATE (NCII) IN HOUSEKEEPING

NATIONAL CERTIFICATE (NCII) IN FOOD AND BEVERAGE

CUSTOMER SERVICE TRAINING CERTIFICATE

TIME MANAGEMENT EVENT CERTIFICATE

ON-THE-JOB TRAINING EXPERIENCE

I. HOUSEKEEPING INTERSHIP

Housekeeping/ Room Attendant

Kalipayan Hotel & Resort

Salitran, Dasmarinas Cavite

(April, 2017)

II. FOOD AND BEVERAGE INTERNSHIP

- Receptionist, Food Server, Food Runner

Pancake House

The District Ayala Mall Imus Cavite

(May, 2016)

III. FRONT OFFICE INTERNSHIP

- Handling Paper works in Hotel, & Handling Phone Reservations

Kalipayan Hotel & Resort

Salitran, Dasmarinas Cavite

(February, 2017)

PERSONAL DATA

Date of Birth : June 12, 1996

Age : 25 yrs. old

Civil Status : Single

Citizenship : Filipino

Height : 5’3

Weight : 65 kgs.

Religion : Iglesia Ni Cristo

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