Food Attendant Customer Service
Resume:
ALLESSA PANILAG
*******************@*****.***
PHILIPPINES Address, Blk 3 Lot 19 New Better Landscape Subd. Molino1
City of Bacoor
Objective
To apply my personal knowledge, education achievement and experience to render meaningful service through efficiency, honesty, hard work and loyal to improve my own capacity in any field of work I might be engaged.
Work Experience
Office Staff
Premierlink Placement Inc.
AP Building Pedro Gil Malate Manila, Philippines
October 01,2021 – Present
Coordinate hiring activities
Undertake clerical duties
Prepare and post job ads online
Help with resume screening and initial phone screens
Schedule interviews and keep calendars for all hiring teams and candidates
Greet and assist interviewees onsite
Coordinate travel for fly-in candidates
Process background checks
Maintain candidate database
Handle records and paperwork
Resolve issues as fast as possible
Assist with new hire onboarding
Finance Trainee (Part Time)
Emilio S. Lim Appliances Center Inc.
Molino 2 Bacoor City Philippines
August 06,2021 – September 30, 2021
Assisting in the preparation of budgets.
Managing records and receipts.
Reconciling daily, monthly and yearly transactions.
Preparing balance sheets.
Processing invoices.
Developing an in-depth knowledge of organizational products and process
Cashier/Food Attendant/Receptionist
Pepper Lunch Japanese Restaurant
Evia Lifestyle Center Las Pinas City Philippines
November 10, 2017 – January 25, 2020
Take customer orders at the counter using POS Machine. Receive payments and present change to customers.
Managing transactions with customers using cash registers whether in cash or credit
Function as the host/hostess of the restaurant.
Draw up client bookings for tables and ensure that tables are set before clients' arrival.
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Inform guests about the availability of tables and direct them to the tables. Greet and escort customers to their tables.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses.
Key Achievement. Achieved a 99% customer feedback score in the first month of employment and maintained it constantly ever since.
Education
Bachelor of Science in Hotel & Restaurant Management
Cavite State University, Imus Cavite Philippines
Graduated 2017
Skills
Customer service
Interpersonal communication skills
Cash handling & POS
Time management
Empathy & friendliness
Trainings & Certifications
NATIONAL CERTIFICATE (NCII) IN FRONT OFFICE
NATIONAL CERTIFICATE (NCII) IN HOUSEKEEPING
NATIONAL CERTIFICATE (NCII) IN FOOD AND BEVERAGE
CUSTOMER SERVICE TRAINING CERTIFICATE
TIME MANAGEMENT EVENT CERTIFICATE
ON-THE-JOB TRAINING EXPERIENCE
I. HOUSEKEEPING INTERSHIP
Housekeeping/ Room Attendant
Kalipayan Hotel & Resort
Salitran, Dasmarinas Cavite
(April, 2017)
II. FOOD AND BEVERAGE INTERNSHIP
- Receptionist, Food Server, Food Runner
Pancake House
The District Ayala Mall Imus Cavite
(May, 2016)
III. FRONT OFFICE INTERNSHIP
- Handling Paper works in Hotel, & Handling Phone Reservations
Kalipayan Hotel & Resort
Salitran, Dasmarinas Cavite
(February, 2017)
PERSONAL DATA
Date of Birth : June 12, 1996
Age : 25 yrs. old
Civil Status : Single
Citizenship : Filipino
Height : 5’3
Weight : 65 kgs.
Religion : Iglesia Ni Cristo
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