Concrete Foreman Project Manager
Resume:
James E Prendergast III
*** ****** **** **, ********, FL 32779
***************@*****.***
Objective
Business professional eager to contribute to dynamic communications, process & performance improvement, a precise project scope, management, training, recruiting, team building & communication, finance, sales, customer service, marketing, public relations and coordination skills in a challenging environment. Meeting job deadlines and handling any issues that may arise with professionalism. A desire to learn and add to my skills as well provide a superior product. I am versatile with my past job experience and bring a variety of skills most do not have.
Career Profile
Background in diverse projects.
Consistently recognized by Management for superior performance in all levels of job position
Over 30 Letters of Commendation and high-level “Bow Tie Award.”
Have vast knowledge, experience and success in the recruiting of employees whether the process was conducted solely by myself or done so in a team environment. But regardless have a very successful track record of selecting those who produce at high levels, remain within the company and advance in their careers eliminating that burn and turn aspect.
Also have extensive experience in organizing, designing as well as teaching Training Classes to successfully meet the needs of a group of individuals who have different learning styles, personalities, etc leaving me to also be extremely proficient in creating a lesson plan to all the classes needs. So no matter the case whether the situation involved new employees, veteran employees, diversified groups of employees and even have had the experience in needing to design personal classes for those who suffer from learning disabilities which prepares me for that as well I have always succeeded in meeting the needs of the Employer as well as the Employee in producing individuals whom are prepared in every way possible which has always translated from the class to the workplace. This success has been consistent in regard to a wide variety of subjects mainly in the customer service/sales industry but definitely not limited too.
Record of positions in Management in which I had success 100 percent of the time implementing the changes needed to bring vast improvements that are still being used by past employers when needed to continue growing in different aspects. (STATEMENT IN REGARD TO PAST EMPLOYERS IS BASED UPON ANICDOTAL EVIDENCE AFTER THE END OF MY EMPLOYMENT WITH CERTAIN ESTABLISHMENTS DUE TO STRONG RELATIONSHIPS BUILT DURING MY TIME WITH CERTAIN EMPLOYERS)
Recruited, Trained and Managed the Number One Door 2 Door Xfinity Direct Sales Team in Utah
Consistently Responsible for the handling of High Volume Invoices in the six figures
Have always positioned my Employer to consistently be above and beyond it’s Competitors
Record of cutting down dramatically on employee turnover through successful training and coaching
Flawless track record of completing the task at hand on time with accuracy while under pressure
Knowledgeable in systems. networks and software applications
Honed abilities in project management and coordination
Strong focus on corporate objectives and services
Record of progression to positions of wide-ranging responsibility and authority
Experience in Managing up to 30 employees at once
Well-organized, detail-oriented multi-tasker
Strong technical knowledge and troubleshooting ability
Corporate customer relations training
Adept at resolving customer complaints and service issues
Proficient sales and customer relations specialist
Has securely handled and protected sensitive and confidential information
Owned and ran an independent Record Label and Studio
Was a Volunteer EMT for the Jamesburg, NJ First Aid Squad
Vast and Lifelong experience in the Medical Industry
Technology Skills
Have experience with Microsoft Windows 2000-all Windows 10 applications (as well Linux and Ubuntu)
Experience in all of Microsoft Office and Related Programs/Applications
Experience in troubleshooting, installation, configuration and repairing of individual to large computer systems.
Was responsible for performing upgrades on software and replacing hardware regularly
Have also been responsible for replacing any and all internal components of computers and attached systems whether for upgrade or replacement.
Experience in Social Networking/Online Marketing/Building a Brand
Experience in Graphic Arts
Have managed LAN/WAN installation and arrangement for Network PCs performing connectivity, system setup, daily backup, network virus inoculation, hardware and software trouble shooting etc.
Have built customized recording equipment such as Monitors, Mixers, Condenser Microphones and much more.
Grew up assisting my father who is an Engineer who had multiple clients in the medical industry including but not limited too: Johnson & Johnson, Bristol Myer and Squibb etc.
Have my Home Health Aide license
Have a degree in Medical Technology from East Brunswick High School in East Brunswick, NJ
Ask about further Technical Knowledge on Need to Know Basis
Experience in many drafting programs
Professional Experience
Dura Stress Inc, Leesburg, FL
Foreman, 2016-2023
- Extensive knowledge of concrete work and concrete carpentry and building construction
DOT Concrete
Metal Forms
Precast
Supervised, Managed and Trained Temps as well New Hires while gauging their abilities as well in what areas they would excel
In charge of crew safety and making sure proper PPE was used and OHSA regulations were followed at all times for every situation
Certified to use equipment such as Lull, High Reach, Skidsteer, Gantry.
Can read blueprints and plan through assessment fastest yet right way to complete projects
Spent most time in the Precast department working with wooden forms in which carpentry skills are needed
In charge of maintenance of beds from repairing to tearing up and redecking when needed
n charge of making sure all supplies, plates readily available for the blueprints released to me
Handled all layouts of every panel
Handled and turned in all steel sheets for custom steel done by steel shop
Cut all size rebar to required length per print
Started by measuring my layout and making my marks
Followed by Popping Lines
Then Checking Length and Square
Building Rails and Headers
Bondoing Nail Holes on Rails and Headers
Sanding Bondo and Putting Two coats of resin minimum on rails and headers
Placing and Nailing down wooden rails and headers
Same with block outs if included in panel
Placing Rails and Headers
Squaring Rails and Headers
Cutting Kickers To Rail Size and Putting On rails and headers
Painting Chamfer with protective coating
Cutting chamfer were required per print for bottom of layout
Nailing the cut chamfer
Caulking the cut chamfer
Bed Repairs Needed for perfect face
If reveal or drip edge is called for would cut on table saw to specified dimensions and length needed
Chamfer, Drip Edge and Reveal would also be cut to angle needed on ends to have flush meeting points for clean product
Drip Edge and Reveal would receive minimum 2 coats of resin before nailed into place in form
Caulk Drip Edge and or Reveal
Layout Check Final
Oil Layout
Place required size chairs
Built all cages for panels by tying them together bar by bar with twisters and ties
Used steel mesh whenever called for
Know when to add rebar that was not originally called for on print based off of experience
Responsible for placement of all plates before concrete was poured and drop in plates once it was
Responsible for placement of all lifting devices and plates in panel and on side walls before concrete was poured and all drop in lifting devices, plates after concrete was poured
Finished Concrete after poured using bull float, streek board, mag, steel trowel, fresno, broom, rake or whatever finish was required
Supervised concrete workers and disciplined them when needed.
Constructed wood forms for concrete construction projects
Some Steel Bending Experience
Sent to job-sites to oversee erection of projects and make repairs when and if necessary as well help with whatever needed by contractor.
Also done driveways, sidewalks, porches etc.
Can use all tools required for any job whether electric, gas or hand powered.
Have stressed cable in panels as required with the responsibility of also setting the cable pattern as per print
Have de-tensioned when needed for things such as crossed cables etc
Once panel reaches break for removal from form in charge of using acetylne torch to cut cables safely in order to remove panels
Have vast loading crew experience you name it I have done it.
Always meet schedule with the least man hours possible, responsible for not wasting much if any materials in order to remain not just on but under budget.
Have experience in minor welding
Experience working with engineers on projects when needed
Can do all involved with hollowcore down to taking apart machines and rebuilding them.
Have done foundation posts, building expansions at job sites in charge of digging, grating, setting up forms and leveling ground to correct depth for even pours.
Commercial Building Experience, DOT Experience, Residential Experience
Vast Experience in Color Concrete Panels requiring multi level pouring
Vast Experience in Secondary Haunch Pours
Vast Patch Crew Experience
Experience of working at extreme heights and in extreme heat for long periods of time with no physical restrictions
Some Experience Sandblasting Concrete
Have had to meet deadlines on budget
Have had to communicate with customers
Have handled projects up to $20M in value
Can do the mental math needed to figure concrete yardage needed for projects
Some Batch Plant and Commercial Mixing Experience including use of Admixes
Experience and Project Management In:
-Foundations
- Spandrels
-Deck Slabs
-Inverted Double T’s
-Girders
-Isolated footings
-Pocket footings
-Combined footings
-Precast piles
-Structural beams
-RCC Beams
-Prestressed beams
-Shell Beams
-Slabs
-RCC Slabs
-Prestressed Hollow Core Slabs
-Prestressed Solid Slabs
-Double Tee Slabs
-Waffle Slabs
-Walls
-Load Bearing External Walls
-Non-Load Bearing Walls
.-Precast Staircases
-Precast Stormwater drain
-Precast stairs and landings
-Ground beams
-Precast Concrete Balconies
-And many, many more
Basically you name it I’ve done it. And if I haven’t have the skills to adapt to any project or situation.
In process of finishing OHSA 30 certification
In process of finishing ACI and PCI
Deluxe Marketing Incorporated, Taylorsville, UT 2011-2015
District Manager for Door 2 Door Sales with Xfinity/Comcast Cable
•Manage up to 30 Direct Sales Representatives for Xfinity
• Responsible for the Hiring Process, Training and Preparation for Each Employee
•Responsible with providing my representatives with all of the tools to succeed at their job
•Responsible for making sure each Representative meets the required quota weekly
•Responsible for the continuation as well exceeding expectations to remain #1
•Handle Face to Face Appointments in regards to Contractor - Client meetings.
•In charge of Bi-Weekly $100,000.00 plus volume invoices
•Consistently and Precisely required to Οversee all sales of products offered by our Client
•Responsible to Create the learning material that is used to train new employees as well as the existing sales team who participate in my daily focus groups in order to improve sales numbers, service levels and office morale.
•Create and teach in depth training courses to new hires while also preparing personalized lessons as options for those that may need a personalized study guide with an available trainer for 1 on 1 lessons in regards to the area that they feel needs knowledge reinforcing.
•Train new hires 5 times a week in order for myself to be confident in them but also never having to questions whether they have the necessary knowledge and tools needed to be successful once their training moves to the field.
Clear Satellite, Pleasant Grove, UT 2011-2012
Commercial Sales/Residential Sales/Hughes Net Sales Supervisor
•Oversee service accounts to ensure customer satisfaction.
•Performed outbound sales for Direct TV Commercial and Residential, Hughes Net and Century Link.
•Perform system troubleshooting, scheduling of service calls and customer follow-up.
•Handle Face to Face Appointments with Commercial and Business Decision Makers
•Oversee all Hughes Net Sales. • Participate in Call Center focus groups to improve procedures and service levels.
Comcast, Sandy, UT 2010-2011
Account Manager /Retention
•Oversee service accounts to ensure customer satisfaction and retention.
•Function as counselor to resolve late, delinquent and disconnected subscribers.
•Performed inbound sales for Comcast Television, High Speed Internet and Home Phone.
•Awarded 30+ Letters of Commendation and “Bow Tie Award” for superior performance.
•Perform system troubleshooting, scheduling of service calls and customer follow-up.
•Participate in Call Center focus groups to improve procedures and service levels.
Comcast, Monmouth Junction, NJ 2008-2010
Supervisor of Account Managers/Retention
•Supervised representatives to monitor excellent reassurance for the customers satisfaction, counseling my team on resolving each and every customers issue with the same mentality no matter the extent or severity. Informing my team how to kindly resolve late, delinquent or even disconnected subscribers to bring them back. Taught my reps how to solve the most technical, difficult, passed over issues that no other department could manage to hone the abilities to perform as jacks of all trades as we did day in and day out.
•Oversee sales representatives in regards to new accounts, scheduling of installation and customer follow-up.
•Took overflow inbound calls for Retention and Customer Service/Troubleshooting.
•Created, trained and held sales team focus groups in order to improve sales numbers and service levels.
•Awarded 30+ Letters of Commendation and “Bow Tie Award” for superior performance.
•Created a cohesion that defined team in such a way that we lived and breathed to be the best and excel further then any competition in our same department nationwide.
Comcast, Monmouth Junction, NJ 2007-2008
Account Manager /Retention
•Oversee service accounts to ensure customer satisfaction and retention.
•Function as counselor to resolve late, delinquent and disconnected subscribers.
•Performed inbound sales for Comcast Television, High Speed Internet and Home Phone.
•Awarded 30+ Letters of Commendation and “Bow Tie Award” for superior performance.
•Perform system troubleshooting, scheduling of service calls and customer follow-up.
•Participate in Call Center focus groups to improve procedures and service levels.
Comcast, Monmouth Junction, NJ 2007-2007
Sales Team Lead
•Supervised representatives for Comcast Television, High Speed Internet and Home Phone sales.
•Oversee sales representatives in regards to new accounts, scheduling of installation and customer follow-up.
•Awarded 30+ Letters of Commendation and “Bow Tie Award” for superior performance.
•Took overflow inbound calls for Retention and Customer Service/Troubleshooting.
•Created, trained and held sales team focus groups in order to improve sales numbers and service levels.
Comcast, Monmouth Junction, NJ 2006-2007
Sales
•Performed inbound sales for Comcast Television, High Speed Internet and Home Phone.
•Oversee new customer accounts, scheduling of installation and customer follow-up.
•Awarded 30+ Letters of Commendation and “Bow Tie Award” for superior performance.
•Took overflow inbound calls for Retention and Customer Service/Troubleshooting.
•Participate in Call Center focus groups to improve procedures and service levels.
Other background
Jade Consulting Services, Jamesburg, NJ
2006-2008
System Administrator
•Provided web design and administration of corporate site.
•Maintained/upgraded software, hardware and infrastructure.
•Oversaw all computer updates, configuration, updates, daily backups and network security concerns etc.
Stop and Shop Grocery Store, Franklin Township, NJ
2007-2010
Deli Manager
•Worked in Capacity of Deli Manager
•In charge of ensuring customer satisfaction.
•Personnel Management
•Cleanliness and Health Code Compliance
Jaded 2 Helix Studios, Jamesburg, NJ
2003-2009
Owner/Manager/Audio Engineer
•Produced and recorded music in all forms and genre’s
•Managed the careers of up and coming local artists
•Produced and Recorded more then 25 albums and 2,800 musical tracks
Education
East Brunswick High School, East Brunswick, NJ
Diploma: Yes
Also attended Fairleigh Dickinson University as a Chemistry Major
Degree: Incomplete
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