Customer service experience

SUMMARY OF QUALIFICATIONS

Highly-motivated Co-Occurring Disorder Support Partner with over 10 years of experience in a variety of settings including outpatient and inpatient facilities. Skilled in CBT, DBT, Mindfulness, Motivational Interviewing, 12-Step Recovery and other psychosocial modalities. Involved in and proficient in using Expressive and Fine Arts to aid clients in altering their core values and behavior. Passionate about promoting whole-person wellness. Exceptional communication skills. Demonstrated ability to work independently and as part of a team of professionals.

EDUCATION

Current RADT Certification July 2020

Certified Recovery International (RI) Peer Support Specialist

Certified Recovery International Wellness Recovery Action Plan Facilitator

Trained Speaker National Alliance on Mental Illness (NAMI) San Diego

MA Teaching English as a Second Language, St. Michael’s College

BA Theatre Arts/Creative Writing, State University of New York

PROFESSIONAL EXPERIENCE

Community Research Foundation – Oceanside, CA – Support Specialist 11/2014 – 3/2018

Developed and facilitated educational groups to adults with co-occurring disorders in a multi-cultural residential setting. Transportation education and job search assistance.

Groups were creative, communicative and/or art-based.

Responsible for administrative support and follow-up.

NAMI San Diego – San Diego, CA - Teacher/Mentor 3/2012 – 8/2015

Taught adults about mental illness and addiction using a whole-body wellness approach.

Emphasis on achieving spiritual and intellectual growth through promoting expression of personal stories, psychotropic medication education and the study of the brain.

NAMI North Coastal – Oceanside, CA - Teacher 4/2006 – 3/2012

Marketed and taught the “In Our Own Voice” presentation about mental illness and health to adults including nursing students, police and fire departments, community charities and places of worship.

Emphasis on communication using video, handouts, and original interactive activities. Responsible for reporting and doing administrative upkeep for open admission.

OTHER RELEVANT EXPERIENCE/AFFILIATIONS

Recovery Innovations International Speaker: Wellness Summit 2016, Jacobs Center, San Diego, CA.

Volunteer: Interfaith, Lifeline, Family Recovery Center, San Diego, CA.

Toastmasters International Contest Winner, San Diego, CA.

Workers Consortium of Education (Labor Unions): Adult Basic Education: New York, NY.

Teacher: University of Vermont EF Foundation, American Language in Context (Business English.)

St. Michael’s College (Designed ESL Library): Burlington, VT School District.

The National Stage Theatre of Indonesia: English as a Foreign Language curriculum designer and teacher.

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