Restaurant Busser Customer Service
Resume:
Denis Boyko
Restaurant Busser
305-***-**** ************@*****.*** Honolulu, Hi 96819
EXPERIENCE
SERVER, Honolulu, HI
Gangnam Waikiki restaurant, December 2022-Present
• Greeted and accommodated guests, building positive experience from first interaction. Liaised with restaurant manager in ordering and stocking inventory and supplies, facilitating front-of-house operations.
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• Assisted with training of new staff members.
• Attended company and restaurant required trainings and meetings, improving skills.
• Jotted down customer orders and promptly delivered food and drinks.
• Monitored food and beverage levels to satisfy customer needs.
• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
• Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Assessed guest demeanor and identified negative behavior, addressing with manager.
• Resolved customer complaints and inquiries in a timely manner.
• Memorized menu to help diners make informed meal choices.
• Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff.
• Prepared and served food and beverages to customers.
• Created and maintained optimal communication chain, reducing guest dissatisfaction.
• Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
• Delivered customer checks and securely processed credit card or cash payments.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Processed payments and completed register transactions accurately.
• Optimized front-of-house operations by managing capacity, avoiding long wait times for guests.
• Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
• Informed kitchen of special dietary needs or requests, delivering personalized meal options.
• Exercised focus and concentration to keep track of tables and remember orders.
• Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies. RESTAURANT BUSSER, Nyc, Ny
Mollusca seafood restaurant, May 2022-September 2022
• Cleaned spills and stains and washed dishes and cutlery.
• Moved tables and chairs according to expected customer numbers.
• Swept and mopped dining areas after closing.
• Provided special seating and silverware for families with young children.
• Assisted waitstaff by bringing out food and dessert plates.
• Replaced tablecloths and washed dirty linens.
• Collaborated with staff teams and developed business relationships with coworkers to build personal networks.
• Removed plates and glasses from tables after meals.
• Addressed customer questions and requests and directed guests to appropriate facility locations.
• Brought out complimentary food and drink items before meals.
• Removed used paper products and linens and distributed replacements.
• Reported damages and shortages to supervisors and responded to emergency situations.
• Refilled glasses with drinks and replenished condiment shakers.
• Decorated tables with flowers and candles for special events.
• Served ice water, coffee, rolls and butter to patrons.
• Carried trays from food counters to tables for cafeteria patrons.
• Carried food, dishes, trays and silverware from kitchens and supply departments to serving counters.
• Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash.
• Set tables with clean linens, condiments and other supplies.
• Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.
• Filled beverage and ice dispensers.
Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
•
Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service.
•
• Served food to customers when waiters and waitresses needed assistance.
• Sliced and pitted fruit used to garnish drinks.
• Washed glasses or other serving equipment at bars. BUSSER, Nyc, Ny
Gansevoort rooftop restaurant, June 2021-March 2022
• Assisted waitstaff by bringing out food and dessert plates.
• Reported damages and shortages to supervisors and responded to emergency situations.
• Removed used paper products and linens and distributed replacements.
• Provided special seating and silverware for families with young children.
• Swept and mopped dining areas after closing.
• Cleaned spills and stains and washed dishes and cutlery.
• Addressed customer questions and requests and directed guests to appropriate facility locations.
• Restocked and cleaned facility restrooms and stalls.
• Decorated tables with flowers and candles for special events.
• Removed plates and glasses from tables after meals.
• Moved tables and chairs according to expected customer numbers.
• Refilled glasses with drinks and replenished condiment shakers.
• Brought out complimentary food and drink items before meals.
• Stocked cabinets or serving areas with condiments and refilled condiment containers.
• Set tables with clean linens, condiments and other supplies.
• Located items requested by customers.
• Carried trays from food counters to tables for cafeteria patrons. Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service.
•
• Served ice water, coffee, rolls and butter to patrons.
• Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash.
• Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.
• Carried food, dishes, trays and silverware from kitchens and supply departments to serving counters.
• Served food to customers when waiters and waitresses needed assistance. Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
•
• Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays.
• Washed glasses or other serving equipment at bars. RESTAURANT BUSSER, Key West, Fl
Southernmost beach cafe, January 2021-June 2021
• Decorated tables with flowers and candles for special events.
• Removed used paper products and linens and distributed replacements.
• Swept and mopped dining areas after closing.
• Cleaned spills and stains and washed dishes and cutlery.
• Moved tables and chairs according to expected customer numbers.
• Addressed customer questions and requests and directed guests to appropriate facility locations.
• Refilled glasses with drinks and replenished condiment shakers.
• Provided special seating and silverware for families with young children.
• Replaced tablecloths and washed dirty linens.
• Collaborated with staff teams and developed business relationships with coworkers to build personal networks.
• Removed plates and glasses from tables after meals.
• Reported damages and shortages to supervisors and responded to emergency situations.
• Brought out complimentary food and drink items before meals.
• Assisted waitstaff by bringing out food and dessert plates.
• Carried food, dishes, trays and silverware from kitchens and supply departments to serving counters.
• Stocked cabinets or serving areas with condiments and refilled condiment containers.
• Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.
• Served food to customers when waiters and waitresses needed assistance.
• Set tables with clean linens, condiments and other supplies. Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
•
• Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays.
• Served ice water, coffee, rolls and butter to patrons.
• Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash. Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service.
•
• Carried trays from food counters to tables for cafeteria patrons.
• Located items requested by customers.
• Sliced and pitted fruit used to garnish drinks.
EDUCATION
DESIGNER
Professional lyceum, July 2001
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