Clio A. Innes

*** **** ***. ***. ***, Norwalk, CT 06850, USA

advrt8@r.postjobfree.com 646-***-****

Chemistry Technical Specialist/Quality Management

Joint Commission CAP Accreditation Audits Lean Six Sigma

CAP Proficiency Testing CAP Inspections Document Control Education

Quality Management System QA/QC Mock Tracer Root Cause Analysis

Project Management CAPA Regulatory Affairs Compliance

Certified POCT Specialist

EDUCATION AND EXPERIENCE:

Medical Technology, Diploma Detroit, Michigan, U.S.A 1969

Herman Kiefer Hospital School of Medical Technology

Bachelor of Science in Medical Technology Manila, Philippines 1968

University of Santo Tomas

Professional Experience

Chemistry Technical Specialist C ASCP Dec.2016 –Nov. 2022 Norwalk Hospital, CT, USA

As the Chemistry Technical Specialist in the Automated Rapid Response Laboratory (Core Lab) under the supervision of a Medical Director I accomplished and headed the following:

Manages daily activities with Chemistry team to perform operational process at its best efficiency, and accuracy to meet quality performance standards within the Core Lab with a 97 % TAT.

Investigates delayed TAT and assists on problem-solving client complaints and safety events non-conformity with corrective action documentation within 24 hours.

Attends scheduled management meetings and daily safety huddles

Participates on daily technical workload running ROCHE 6000 in Chemistry and Molecular Microbiology testing.

Installed, validated, and implemented 3rd party tests on Roche 6000.

Supervises lab personnel, participates in recruitment, interviewing and selecting new hires.

Train new hires and assures all staff are properly trained to meet competencies, identifies training needs, competency assessments, annual performance appraisals and merit awards.

Developed and implemented the BioRad Unity Realtime QC and quality assurance program to monitor and evaluate the overall quality of the testing process.

Ensures CAP Proficiency Testing assignments are performed and submitted on target; reviews Peer Group summaries, investigate, document and implement corrective action.

Achieved successful State of Connecticut and CAP Accreditation Inspection by maintaining all activities and documentation to assure continuous compliance and readiness for both regulatory laws and accreditation standards required.

Ensures that Chemistry analyzers and equipment are at optimal performance.

Performed new test validation, Reference Range studies, reagent and BioRad QC new lot evaluation, LIS upgrades, validation, and implementation.

Participates on CAP on-site, virtual inspections domestic and international.

Reviews quality indicators and KPI, QC Charts and Maintenance log sheets for 100% completion.

Approves biweekly payroll, prepares monthly schedules, approves vacation requests to ensure staff assignment is appropriate and adequate to complete daily workload.

Clio A. Innes

advrt8@r.postjobfree.com 646-***-****

.

Authored and update departmental SOPs, advised staff adherence as well as to the hospital policies and procedures

Responsible for trouble shooting analyzer, assays, QC issues, inventory and ordering of supplies.

Liaised with Roche Customer Service, Technical Support and other Service providers for immediate troubleshooting, equipment repair and preventive maintenance.

Medical Technologist, Traveller 2015 – 2016 Humboldt Gen. Hospital, NV, USA

Nevada License: General Supervisor with Specialty in Chemistry/Toxicology

HGH is a state-of-the-art rural hospital in Winnemucca, NV. Ensured quality results, safety of patients and co-workers on different shifts including weekend under the supervision of a Medical Director.

Ensured on Lean concept that workload was prioritized, and testing was completed within designated turn-around time

Performed EMR, Wards and Out-Patient Phlebotomy on newborns, young and adults.

Performed Therapeutic Phlebotomy

Certified and proficient in DOT Urine collection and Chain of Custody Testing

Performed analysis, maintenance, QC and calibration on Chemistry analyzers, POC tests, Hematology, Coagulation, Urinalysis, microbiology set-up, and limited Blood Bank.

Implemented Kanban Inventory System.

Pathology Quality Manager/ 2006 – 2014 Bermuda Hospitals Board

Medical Technologist King Edward VII Memorial Hospital

As the Pathology Quality Manager, I was instrumental in successful surveys with Accreditation Canada and

JCI Accreditation Standards for Clinical Laboratories. In liaison with and primary contact as Survey Coordinator, to the Joint Commission, and hospital Quality and Risk department.

I was the “go to” person of the department for regulatory compliance and standards’ interpretation, Bermuda Laws and regulations, problem solving, and resolutions regarding safety, organizational policies, and procedures.

Planned, developed activities, scheduled, and organized all aspects to ensure continuous journey and readiness for successful accreditation survey

Developed an accreditation Quality Performance Road map, implemented action plans and relevant process improvements to meet current standards

Coordinated and worked with Senior Management, Q & R Accreditation and Compliance Managers, Clinical Teams and staff to ensure completion of all the requirements

Maintained comprehensive and complete records of the Quality Management System.

Streamlined at least $25,000 annually on Record Retention and Storage off-site.

Ensured that the Patients, Clients, and Physicians Satisfaction are maintained to above 95%.

Ensured best practices for patient safety and high-quality performance outcomes to 90%.

Ensured that test utilization is appropriate and analyzed for cost effectiveness to meet Zero-based Budget for fiscal year financial responsibility to 15%.

Responsible for QC reviews, CAP PT surveys, investigation, and documentation of corrective actions.

Performed Chemistry, Urinalysis, and microbiology testing and responsible for Send-out tests.

Responsible for POCT, training and competency of staff, troubleshooting, QC, and ordering of supplies.

Clio A. Innes

advrt8@r.postjobfree.com 646-***-****

Lead Instructor/MLA 2000 - 2006 CDI College, Toronto, CA

I was commissioned to set up, licensed and accredited the Medical Laboratory Assistant Program Campus in Toronto, Canada. It was the most profitable campus and was later purchased by Corinthian Colleges, USA.

Provided teaching assignments on multiple campus on day and evening shifts including weekends as required based on enrolments.

Participated on the interview, hiring and training of new instructors.

Responsible for the theoretical lesson plans, activities and clinical laboratory instructions of students.

Ensured 100% student retention.

Responsible for support, advising, coaching, counselling and tutoring of students.

Liaised with hospitals and private laboratories for clinical placements of students.

Responsible for the coordination, placement, assessment and evaluation of student progress during clinical practicum.

Ensured 100% of students successfully completes clinical placements.

Ensured 100 % of students passed the Certification Examination.

One of the subject matter experts on the revision of the Ontario Medical Technology Certification Examination.

Invigilator for the Ontario Medical Technology Certification examination at the University of Toronto.

Charge Medical Technologist C ASCP 1973 - 2000 Toronto, Canada

Over 2 decades under the supervision of a Laboratory Director as an in-Charge Technologist of Biochemistry Department.

My technical skills and management leadership were developed through the years working in a moderate, high complexity, esoteric testing and high-volume laboratory operating 24/7.

Set up and licensed small laboratories, which were later purchased by a larger laboratory.

Responsible to actively oversee and supervise the day-to-day operation of the Biochemistry department

Ensured an efficient assignment of workload to reduce TAT, cost effectively and accurately.

Delivered high quality services to achieve patient-centered results in a timely manner.

Supervised a shift of up to 58 people. Prepared shift schedules and payroll time sheet

Organized and participated in the daily technical work in the department of Biochemistry, Immunology and Urinalysis sections.

Developed, established, and monitored preventive maintenance, performance improvements, GLP, safety and productivity

Recommended, monitored budget savings initiatives, ordering and utilization of supplies to meet fiscal responsibility.

Responsible for Dept. of Health inspections, CAP Proficiency Testing and BioRad QC reviews and submissions.

Liaised with Laboratory Director on the selection of new instrumentation, participated in decision-making, commissioning, evaluation, validation and approval of new equipment, methodologies to bring in-house tests.

State of Nevada

Department of Health and Human Services Division of Public and Behavioral Health Bureau of Health Care Quality and Compliance

727 Fairview Drive, Suite E Carson City, NV 89701

775-***-****

Date Issued:

Date of Expiration:

02/23/2022

02/22/2024

License Number:

44911-TGSS-3

This is to Certify

that

CLIO A INNES

Has been found to possess the qualifications for licensure of:

GENERAL SUPERVISOR WITH A SPECIALTY

CHEMISTRY/TOXICOLOGY

And accordingly under the provisions of Nevada Revised Statutes Title 54, Chapter 652 this license is issued.

This license is printed online; you can verify this information at https://nvdpbh.aithent.com

by following licensee search

Licensee Signature Lisa Sherych/Administrator

Clio A. Innes

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