Champaign, IL ***** 217-***-**** *************@*****.***
TAMMY NOVICK
PROFESSIONAL Authorized to work in the US for any employer SUMMARY
SKILLS ● Filing
● Account Reconciliation
● Customer service support
● Sheet balancing
● Invoice Processing
Exceptional Customer
Service
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● Professional demeanor
● Cash register operation
● Excellent people skills
● Problem-solving skills
BILLING CLERK 10/2012 to 06/2018
Bodine Electric, Decatur, IL
SALES ASSOCIATE 10/2010 to 10/2012
Bergner's, Decatur, IL
MEDICAL RECEPTIONIST 08/2002 to 10/2007
Department Of Veterans Affairs, Decatur, IL
SCHEDULING CLERK/BILLING CLERK 06/1991 to 06/2002
Decatur OB Gyn Associates, Decatur, IL
WORK HISTORY
● Billing electrical construction and sending out invoices
● Alancing hours against payroll to balance those with a huge company ADM
● Engaged with customers to effectively build rapport and lasting relationships. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
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● Checked patient insurance, demographic and health history to keep information current.
● Coordinated patient scheduling, check-in, check-out and payments for billing. Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
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● Adhered to strict HIPAA guidelines to protect patient privacy. Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
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● Checked patient insurance, demographic and health history to keep information current.
● Coordinated patient scheduling, check-in, check-out and payments for billing.
● Reviewed and verified addresses, phone numbers, names, ages, and values.
● Communicated with insurance providers to resolve denied claims
● Printed and reviewed monthly patient aging report and solicited overdue payments. Stephen Decatur High School, Decatur, IL
High school diploma or GED
EDUCATION
CERTIFICATIONS ● Accounts Receivable (9 years)
● Data Entry (10+ years)
● ICD-10 (5 years)
● Insurance Verification (5 years)
● Medical Billing (5 years)
● Medical Coding (5 years)
● Medical Receptionist (10+ years)
● Medical Scheduling (10+ years)
● Medical Office Experience (10+ years)
● CPT Coding (5 years)
● ICD-9