Administrative Assistant Customer Service
Resume:
Angela M. Poteete
**** ***** **** **** * Ashland City, TN 37015 * 319-***-**** * ********@***************.*** Objective I am looking to fulfill my noble purpose, helping people. I have always been passionate about helping people work through hard times, fulfill needs that they have, and help them to realize their truest potential. Employment Family Partner 3/2022 to present
• Partner with families at school to increase attendance and help raise grades
• Help families locate services in the community that they may need but not be aware of
• Make connections with families and help families build family teams to increase the connection to school making the kids feel like they do belong and not just another number
• Help kids who struggle with mental health issues to have a safe person in the school to reach out to and feel connection
• Build relationships between parents and various personnel in the school
• Set goals and help families and students to reach them
• Build family relationships and communication
Lead Paraeducator 7/2020 to present
Paraeducator 7/2018 to present
SOAR Kick Off 2019/20 and HARBOR 2018/19
Expected duties
• Working one on one with students with disabilities
• Assist the lead teacher with lessons and keep students focused
• Pull out reading group and tailored curriculum for each of the kids in my group
• Lead phonics group
• Create curriculum for kids and task boxes
• Differentiate curriculum for the kids performing at a lower level
• Created a binder system for IEP goal sheets and standards
• Assist in guiding and training the new paras in what is expected of them
• Train and prepare schedule of GE’s in SOAR
• Manage the SOAR store funds and create system for tracking and training students to track earning and spending
• Fill IEP binders for both SOAR (high school) and the HARBOR (middle school) classrooms
• Mentor and coach other paras and help them to grow in their positions
• Walkthrough evaluations for paras
• Summer training and planning for the para team
• Lead Best Buddies program and training and working with student leaders Office Administrator 8/2016 –8/2021
• Oversee 7 ministry teams
• Building and maintaining relationships with congregants
• Managing volunteers
• Responsible for all the office organization
• All records and data base organization
• Emails, phone calls, and communications with members
• Payables and receivables, credit card reconciliation
• Preparation of advertisements
• Keeping calendar up to date
• Leadership training
Administrative Assistant 7/2012 –8/2016
• Family Care of 150 youth group families
• Build relationships with families
• Administrative duties
• Keep the pastor organized and on task
• Plan and organize mission trips to Mexico
• Plan all of the youth retreat trips
• Organize teen activities
• Credit card reconciliation
Owned my own daycare 3/2002- 7/2012
Volunteer Work • Founding a non-profit that encourages strong relationships between incarcerated men and their child/ren called “A Father’s Love”
• Advocate and support for women who have been abused or have serious self-esteem issues
• Organized 2 cancer benefits and silent auctions for families with children affected by cancer.
• Head of fundraising for my children’s elementary school PTO
• Director of a children’s program with over 100 kids each week
• Children’s Church director
Professional
References
Allie Plofchan- Director of Student Supports
Aaron Addis- SOAR Lead Teacher
Lauren Woodson- HARBOR Lead Teacher
Michael Tuzzio- HR for Holy Trinity Community Church 615-***-****
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