Customer Service Pharmacist
Resume:
Bushra I. Ahmed
Lebanon NJ *****
********@*****.***
OBJECTIVE
To contribute to a pharmacy team as a pharmacist who serves the needs of a diverse patient population. EDUCATION
Bachelor of Science: Pharmacy, Long Island University 2001 Bachelor of Arts: Psychology, St. John's University 1993 WORK EXPERIENCE
PHARMACIST IN CHARGE EMPIRE PHARMACY
FEBRUARY2017--PRESENT
**worked with specialty group of patients -Hemophiliacs
**worked with prior authorizations on Novoeight, Kogenate, ddavp
**incorporated ancillary medications
**communicated with doctors, nurses via phone to manage patient drug therapy PHARMACIST IN CHARGE, MILLENIUM PHARMACY
June 2014-February 2017
**Conducted professional prescription medicines counseling for hypertension, hyperlipidemia, diabetes, opioids and NSAIDs regarding dosage, frequency and mitigation of side effects
**Conducted professional OTC medicines counseling regarding symptoms, dosage, frequency, potential side effects and how to mitigate them
**Assessed prescriptions for currency and clarified any ambiguities
**Prepared extemporaneous products (dermatological creams and ointments) and Webster Packing
**Communicated with doctors via phone to manage patient drug therapy PHARMACIST, NYU CANCER CENTER
November 2013-December 2013
PHARMACIST, NYU LANGONE MEDICAL CENTER
September 2013-November 2013(Temporary Position)
**IV pharmacist for 700 bed teaching hospital in NYC
**Flexible, organized and team oriented, capable of working independently and as a part of a dynamic team.
**Worked with DoseEdge system in compounding IV admixtures.
**Attention to details and good interpersonal skills.
**Positive attitude and a very strong work ethic.
PHARMACIST, LENOX HILL HOSPITAL.
January 2013-April 2013 (Temporary Position)
**IV pharmacist for a 650 bed hospital in NYC
**Prepared batch sterile IV products including large and small volume parenterals.
**Prepared TPNs and end stage patient IVs using aseptic technique and monitoring parameters.
**Prepared epidurals and highly regulated controlled substance drips.
**Maintained proper inventory control by monitoring stock levels to ensure adequate drug supplies to maintain pharmaceutical services and expiration dates to ensure quality control.
**Monitored nonprofessional staff including the pharmacy students, assistants and messengers. PHARMACIST, WEILL CORNELL MEDICAL COLLEGE.
May 2012-August 2012 (Temporary Position)
**Monitored inventory for an ambulatory chemo practice.
**Prepared antiemetic drips in conjunction with chemotherapeutic drips in a fast paced environment.
**Monitored appropriate blood work for appropriate drugs.
**Actively involved in the evaluation of clinical protocols and therapeutic management
**Maintained OSHA standards in preparing cytotoxic drugs.
**Provided comprehensive pharmaceutical care to oncology patients to assure safe and effective drug therapy.
PHARMACIST, PENINSULA HOSPITAL
February 2011- March 2012
**Process physician orders into a computer to generate labels.
**Interpret and intervene with physicians to clarify medication orders.
**Monitor patients profile for contraindications, allergies, duplicate therapies and dosing errors.
**Prepare various IV piggy bags, narcotic drips, TPNs, and cytotoxic agents.
**Provide drug information to health care professionals as requested. PHARMACIST IN CHARGE, Duane Reade Pharmacy.
December 2003-June 2009
**Dispense and compound prescriptions, and maintain accurate patient records, dosing information and direction for use. Interact with HMOs and other insurance providers concerning billing and reimbursement issues.
**Manage ancillary staff in filling more than 2000 prescriptions weekly. Consult with physicians and patients with regard to medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescription and OTC medications.
**Manage pharmacy inventory. Maintain control drugs and register according to law.
**Assure that all federal regulations and standards are in place.
**Maintain patient records and prescription files in accordance with regulations and policy.
**Outstanding interpersonal skills with a track record of establishing positive relationships with customers, medical professionals and health care organizations. PHARMACIST IN CHARGE, CVS Pharmacy.
October 2001-November 2003
**In charge of filling prescriptions, counseling patients, maintaining proper paperwork, customer satisfaction, maintaining proper pharmacy workflow and error prevention.
**Train technicians to become proficient with Rx computer systems and learn company paperwork and objectives.
**Purchase pharmaceuticals and arrange for return of outdated or recalled medications, monitored and maintained inventory.
**Participate in pharmacy acquisitions and pharmacy relocations to increase prescription volumes.
**Maintain the highest level of customer satisfaction at all times, and resolve customer service issues.
**A dedicated pharmacist who provides quality patient care with fast and accurate medication dispensing. Licensed in New York State
License # 048341
NPI # 158898811
Registered in New York State until May 2025
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