Reservation Agent Customer Service

Ali Haider

Experienced and dedicated Consultant with over 10 years of experience helping clients to meet and exceed business goals. Bringing forth proven expertise in guiding business operations, management, strategy, and profitability. Experienced in marketing, air ticketing and brand enhancement. Adept in dealing with complex issues and challenges, advising clients in a way that enhances performance. Proven ability to establish and maintain excellent communication and relationships with clients. Bilingual, hardworking, and ready to join my next team. ***********@*******.*** 009***********

WORK EXPERIENCE

Real Estate Agent

Haider Group

06/2018 - Present,

Gave clients complimentary tours of neighborhoods and towns.

Managed systems and databases for sellers, buyers, and administration.

Worked with clients to understand true real estate needs prior to planning.

Teacher

Kid Campus

12/2016 - 02/2018,

Effectively assessed student needs and progress. Fostered positive relationships with students and encouraged them every step of the way.

Effectively assess student needs and progress.

Differentiated curriculum to meet the needs of diverse learners

Travel Agent / Coordinator

Mosaid Travels & Tourism Services

09/2005 - 10/2016, Jeddah, Saudi Arabia

Coordinated travel plans and scheduled appointments. Answered questions and concerns relating to travel and airport procedures

Issued Air tickets and booked reservations. Remained flexible, adaptable, and committed to success.

Worked productively to determine the needs of customers and fast track solutions to those needs.

Worked with software like amadeus, sabre and galileo - an expert.

Ticketing & Reservation Agent

Pakistan International Airlines

10/2003 - 10/2005, Jeddah

Worked to ensure a positive and hassle-free customer experience. Settled any customer disputes in a professional and pleasant manner. Identified and maximized sales opportunities, and increased customer retention rates. Brought forth excellent customer service skills and a committment to customer satisfaction

SKILLS

MS Office Communication Skills Amadeus

Time Management Conflict Resolution Sabre

Galileo

EDUCATION

Diploma in Air Ticekting

Jeddah

Intermediate

F.G College

Sialkot

Matric

F.G School

Sialkot

LANGUAGES

English

Native or Bilingual Proficiency

Urdu

Native or Bilingual Proficiency

Arabic

Professional Working Proficiency

INTERESTS

Writing Teaching Learning Reading

Working

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