Customer Service Talent Acquisition
Resume:
Beth Medrano
Indianapolis, IN 46234
*********@****.***
www.linkedin.com/in/bethk1007/
Talent Acquisition / Human Resources professional with 15 years of experience managing hiring and onboarding, employee benefits and payroll, performance tracking methods and HR records. Reliable, knowledgeable, and highly organized team player with excellent communication skills, team building and relationship management. Highly proficient with HRIS software as well as ATS.
WestRock
2020 Production Drive
Indianapolis, IN 46241
Senior Talent Acquisition Partner – 2/2022 to Present
·Utilize pipelining/direct sourcing techniques and full cycle recruiting knowledge proactively to mine resumes and engage potential candidates
·Serve as an external employment market expert, advising on trends and availability of talent in found markets, as well as hiring needs and recruiting practices of talent competitors
·Create and implement a staffing business strategy that will serve as the framework for achieving an annual hiring plan that emphasizes quality of hires, process efficiency, and candidate satisfaction
·Evaluate skill level, conduct efficient and professional interview process, and drive offer process, including reference checks, salary recommendations and negotiations, and closing of candidates
·Analyze recruiting data and internal recruiting performance metrics to recommend improvements to recruiting strategies
·Utilize talent management systems to input job specifications and create the job requisition and posting for the role and track candidate status updates
·Partner with HR and internal business leaders to help shape the direction of WestRock’s recruiting strategy by surfacing trends and driving impactful initiatives
·Communicate effectively with WestRock Talent Acquisition leaders, hiring managers, and interview teams to share and exchange information with all levels of management
·Manage candidates through WestRock’s hiring process, keeping a focus on excellent candidate experience throughout the process
·Serve as a talent consultant to help hiring managers understand the staffing needs across all levels
·Strengthen WestRock core staffing capabilities, address specific skill needs, and enhance the bench of talent
FedEx Logistics – CONTRACT
Remote
Talent Acquisition Partner – 10/2021 to 3/2022
Support FedEx Trade Networks recruiting for Custom Trade Positions. Established applicant sources for hourly positions by developing and keeping various recruitment networks via college relations programs, recruitment advertising, career fairs, professional organizations and referral programs. Maintains hiring and selection records in compliance with external and internal requirements. Maintains applicant pools and records ensuring EEO/AAP compliance.
Ingredion Incorporated - CONTRACT
1515 Drover Street Indianapolis, IN 46221
Talent Acquisition Partner - 6/2021 to 9/2021
Hands on recruiter responsible for building talent pipelines for current and future staffing needs.
Build productive, collaborative relationships with stakeholders and proactively predict and resolve issues through effective communication, customer service & expectations management.
Responsible for developing hiring plans for assigned plants/locations against hiring demand.
Perform full life cycle recruitment - from sourcing strategies, posting positions, networking with passive talent pools, and partnering with HR, to develop interview agendas, gathering interviewer feedback, leading debrief sessions and support offer delivery and onboarding process.
Review resume submissions, screen applicants for competence, applicable background, and skills, and assess individual goals and ability to fit in the organization and function effectively
Where applicable, deliver pre-hire assessment & support HR and managers in reviewing results.
Supply support for successful onboarding through managing process & using technologies.
Utilize tools & resources, including social media to expand the candidate pool and find qualified passive candidates. Initiate first-round candidate contact, network with referral sources and effectively and persuasively communicate the opportunity to contacted individual
GEMCO Constructors, MEC
6525 Guion Rd Indianapolis, IN 46268
Talent Acquisition Manager – 4/2020 to 2/2021
Research, development, and implementation of recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization.
Developed, helped, and implemented all phases of the recruitment process.
Collaborated with department managers to find and draft detailed and correct job descriptions and hiring criteria.
Found and implemented efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
Job posting and advertisement processes.
Screened applications and selected qualified candidates.
Interviews; oversees preparation of interview questions and other hiring and selection materials.
Interview process, attending and conducting interviews with managers, directors, and other stakeholders.
Collaborated with the hiring manager and/or other human resource staff during the offer process, finding and recommending salary ranges, incentives, start dates, and other pertinent details.
Infrastructure & Energy Alternatives, EPC Renewables
6325 Digital Way, Indianapolis, IN 46278
Director of Talent Acquisition - 11/2018 to 11/2019
Overseeing the strategy and execution of our regional recruitment across all entities as well as in house clients and directly leading all Talent Acquisition initiatives.
Partner with department leaders to set up short- and long-term goals and an actionable plan for talent acquisition, mentorship, and succession to build bench strength, ability, innovation, and redundancy for IEA’s future and growth.
Develop and deliver recruitment, sourcing, outreach, and engagement strategies to attract people who have the potential to be successful builders, leaders, and contributors at IEA.
Define key metrics to measure impact of talent strategy and check strategy effectiveness.
Manage the requisition approval process and distribute open requisitions appropriately to internal recruiters and external agencies as needed.
Infrastructure & Energy Alternatives, EPC Renewables
6325 Digital Way, Indianapolis, IN 46278
Recruitment Manager - 04/2015 to 11/2018
Lead and managed the IEA talent recruitment processes and programs across North America as related to finding specialized engineering, project control and management staff. In addition to finding talent, I spearheaded the company's applicant tracking system and database, job postings and external employment brand as well as oversee the recruitment process and develop a strategic partnership with all hiring managers.
Design, develop and keep the recruitment process in the organization (including its description, recruitment Coordinate college recruiting initiatives
Manage job posting processes including internal/external postings; develop a social media presence that drives followers and talent to IEA.
Interview and conduct in depth skills and job fit analysis
Extend job offers and navigate all documentation control and management during on boarding.
Partner with hiring managers to assess staffing needs during RFP process and through job completion.
Ensure updates and document control of Job descriptions and classification of positions.
Meet regularly with hiring managers to supply progress updates on requisition status, calibrate on targeted candidate profiles, seek out feedback on quality of candidate slates and align on potential changes in course of action and next steps, as necessary.
Act as liaison between hiring manager and Compensation department to develop compelling/fair offer decisions.
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