Housing Specialist Contract

Connie T. Roland *************@*****.***

*** ********* ****** *** #**, Brooklyn, New York 11221: 917-***-**** - Cell 718-***-**** Home

PROFESSIONAL EXPERIENCE

Cornerstone Baptist Church, Brooklyn, NY Manager December 2021 to Present

Responsible for overseeing the general operations of the Food Pantry, by working with the Assistant Minister to recruit volunteers to ensure that:

Weekly food orders are received, sorted, stocked, and stored in an appropriate manner. placed and stored.

Equipment - forklift, refrigerator, freezers, baler – and facility stay in good working order; schedule maintenance/repairs as needed.

Food pantry reports and monthly inspections are completed in a timely manner.

Training, schedules, and direction is given to the pantry volunteers.

Food drives are coordinated with local community partners including churched, schools, communities, and other organizations.

Food Pantry is represented at Administrative and Community Meetings.

Department of Homeless Services, New York, NY

Supervisor (II) Social Worker January 2008 to November 2019

Responsible for supervising the night operations for the placement of families into homeless shelters within the Housing Emergency Referral Operations (HERO) Unit.

Ensured that families are placed in appropriate shelter and/or housing.

Ensured that family moves are handled as quickly and as appropriately as possible.

Overseen daily entries into computer tracking system.

Handled emergencies or special problems either by providing guidance or by assuming responsibility for the case.

Prepared reports.

Department of Homeless Services

Kingsboro Star Men Shelter, Brooklyn, New York November 2004 to January 2008 Atlantic Men Shelter, Brooklyn, New York October 2001 to November 2004

30th Street Shelter, New York, NY July 1999 to October 2001

Supervisor I Social Services

Supervised comprehensive programs in social service, medical, occupational, recreation, mental health and substance abuse recovery that provide a continuum of care to homeless shelter residents.

Ensured that appropriate social service programs are in place and referrals are made as required.

Assigned cases and regularly monitors the maintenance of current, clear, complete Independent Living Plans and case records.

Provided direction and supervision to social service staff on each of their assigned clients.

Held weekly P4P case reviews to ensure that the social service staff is making all reasonable efforts to move clients into independent living.

Instructed new staff under direct supervision on policies and procedures.

Department of Homeless Services, New York, NY

Associate Contract Specialist March 1995 to July 1999

Responsible for developing and monitoring not-for-profit providers who were providing social services under DHS SRO Support Subsidy contract.

Ensuring that all contractors are in compliance with appropriate federal, state and local regulations.

Reviewing and analyzed monthly program and fiscal reports.

Performing site visits.

Attending CPA fiscal audit exit conference.

Monitoring personnel practices.

Participating in contract and budget negotiations.

Assisting in the preparation of contractor amendment and renewal documents.

Performing Local 94 Contractor Performance Evaluations, ensuring adherence to the rules and regulations of the Mayor’s Office of Contracts, the City Comptroller, and the Procurement Policy Board.

Department of Homeless Services, New York, NY

Assistant to Regional Director June 1993 to March 1995

Under the general direction of the Regional Director, participated, and assisted in the Administrative Management of a regional cluster of homeless shelters.

Maintaining liaison with Shelter Director, central office support staff, various inter/intra-governmental and community agencies to facilitate cooperation and coordinate activities.

Providing administrative coverage in the absence of the Regional Director under the direction of the Assistant Deputy Commissioner.

Preparing and/or responded to correspondence on behalf of the Regional Director.

Making field visits to shelters to monitor operations, programs, and compliance with regulatory agency requirements.

Providing technical assistance for correction of violations.

Preparing reports of summarize findings and results of field visits, meetings, and other activities.

Representing the Regional Director at meetings.

Human Resource Administration, New York, NY

Housing Specialist July 1991 to June 1993

Responsible for providing permanent housing to victims of domestic violence, and their children.

Completing and reviewed applications for accuracy.

Routing applications to appropriate agency for processing and approval.

Compiling a listing of available and soon to be available housing.

Maintaining contact with housing agencies as to status of application.

Serving as liaison between shelter, housing agencies, landlords, and Realtors.

Escorting clients in the field to inspect apartments.

Resolving any problems that were a barrier to relocation.

Human Resource Administration, New York, NY

Shelter Coordinator October 1990 to July 1991

Monitored and tracked contract shelter vacancies.

Serving as liaison to HRA shelters; contract shelters and contract management.

Assisting shelters in recruiting and screening appropriate clients for referral.

Monitoring all discharges from contract shelters to determine if they were warranted and if return to HRA shelter was appropriate.

Evaluating discharges/terminations to ensure that contract shelters were meeting their contractual obligations.

Human Resource Administration, Brooklyn, New York

Caseworker January 1987 to October 1990

Responsible for developing and implementing social service plans for homeless men who have histories of substance abuse issues.

Maintaining a daily caseload of approx. 25-40 clients.

Assessing the service needs if the clients.

Providing supportive counseling or assists in securing counseling services.

Preparing written case histories and progress reports.

Maintaining case records.

Assisting clients in obtaining other social services, entitlements, and community services.

Validating clients demographic and health data using SCIMS computer. Retrieve and make changes in the computer when warranted.

Monitoring and follow up on client’s progress towards accomplishing independent living plan and desired goals.

EDUCATION:

Lincoln University, Philadelphia, PA

Master of Social Work May 2010 - Emphasis: Counseling/ Homeless Veterans

Long Island University, Brooklyn, New York

Bachelor of Science Degree in Business Administration May 1985

AFFILITIONS:

Admitted to Pi Gamma Mu International Honor Society, Lincoln University – April 2010

Fire Safety – Coordinator with the NYC Fire Department

Brooklyn #3 Community Emergency Response Team [CERT] Member with the NYC OEM

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