Customer Service

INFO

Name- Ahlam Emara

**** ***** ****** ** *********** VA 22152 571-***-**** ************@******.*** PROFILE

Highly capable employee providing three years of work experience in customer service. Known for helping out others and making sure everything runs smoothly and goes according to plan. I intended to put others before myself and make sure they get the proper assistance they need. I'm always ready for new challenges and it's always crucial to me that I help my workspace/environment grow and become a success.

EMPLOYMENT HISTORY

Timbers Community Pool, Springfield, VA - Lifeguard May 2019-September 2019

- Supervised adults and children every shift making sure they were safe

- Made sure everything was cleaned and organized before my shift started as well as after

(tables, bathrooms, chairs, etc).

Austin Grill, Springfield, VA- Hostess November 2019-March 2020

- Assured every guest was seated and always had a positive attitude to make sure they were comfortable

- Assisted the carry out operator by answering calls if the day was very hectic.

- Made sure to complete all tasks before the end of my shift ( take out the trash, wipe down host stand etc)

SKILLS

- Administrative skills

- Time management

- Problem solving

- Collaboration skills

- Strong work ethic

- Public Speaking/ Communication skills

-Creativity

LANGUAGES

-English - Arabic

EDUCATION

West Springfield High School, Springfield, VA - High School Diploma August 2016 - June 2020

Northern Virginia Community College, Annandale, VA

- Criminology Major, Aug 2020 - PRESENTLY

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