Agyemang Evans Boakye

P.O. Box GP *****

Accra – North

Phone: +233 – 544 -164383

Email: advriy@r.postjobfree.com

CAREER GOALS

Helping company achieve financial and business goals

Adhering strictly to the standards of the company

To be productive in a company where there is opportunity for growth

EDUCATIONAL BACKGROUND

JUNE 2012 TO MARCH 2013

Universal Hospitality Training Centre: Obtained a certificate in hotel and restaurant management

AUGUST 2005 TO SEPTEMBER 2008

Kaneshie Senior High Technical School (S.S.C.E): Obtained a Senior Secondary Certificate of

Education

WORKING EXPERIENCE

Event Organizer at Elegant Celebrations June 2021 to Present

Assist in research, design, logistics, coordination, and production of events

Compose proposals that include pricing and design elements

Meet with clients and sell ideas that delivers events on brand

Load trucks and drive to event sites

Supervisor at Hospitality Classic and Events July 2016 to April 2021

Exemplifying and training team members to provide exceptional customer service

Hired, trained, coordinated, led, and motivated new employee orientation and on-boarding within department

Formulated and implemented process initiatives

Maintained a high standard of cleanliness

Acted as the liaison between the Event Coordinators, Managers, staff, customers, and guests

Provided updates for the Manager, Operations and Environmental regarding all event support and operations

Worked Waiter at Kempinski Hotel JAN 2016 to DECE 2018

Promoted, worked, and acted in a manner consistent with hotel’s service and brand standard

Monitored and observed guests dining experience to ensure guests are satisfied with the food and service and responded promptly and courteously to correct any problems

Collected payments from guests

Entered orders into computers for transmittal to kitchen staff

Took food or beverage orders from guests

Checked guests' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages

Served food or drinks to guests, and prepared or served specialty dishes at tables as required

Worked As Waiter at Regent Hotel - March 2012 - Oct 2014

Presented menus to guests and answered questions about menu items, drinks, and other hotel functions and services

Informed guests of menu changes and daily specials, and make recommendations

Cleaned tables or counters after guests have finished dining

Prepared hot, cold, and mixed drinks for guests

Rolled silverware, set up food stations and set up dining areas to prepare for the next shift or large parties

Stock service areas with supplies such as coffee, food, tableware, and linens

Explained to guests how various menu items are prepared, describing ingredients and cooking methods

Prepared tables for meals, including setting up items such as linens, silverware, and glassware.

Removed dishes and glasses from tables or counters and took them to the kitchen for cleaning

Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up the server station, taking out the trash, or checking and cleaning the bathroom

Bring wine selections to tables with appropriate glasses and pour the wines for guests

Filled salt, pepper, sugar, cream, condiment, and napkin containers

Attended all scheduled employee meetings and offered suggestions for improvement

Coordinated with and assisted fellow employees to meet guests' needs and supported the operation of the restaurant

Worked as Room Service Attendant and Waiter at Novotel Hotel – AUG 2005 - MAY 2011

Performed a variety of cleaning activities such as sweeping, mopping, dusting, polishing, and vacuuming

Ensured all rooms assigned are inspected and met expected standards

Ensured equipment’s are taken care of, inspecting them to make sure no inadequacies exist

Thoroughly washed and sanitized room showers, toilets, mirrors, and sinks

Advised superiors of any damages, missing items, and/or disturbances efficiently

Handled customer complaints in an efficient and professional manner to the best of your ability

Ensured stock of all items are correct and replaced as necessary

Adhered to rules regarding health and safety and follow company-related practices

SKILLS AND COMPETENCE

Time management

Public speaking

Teamwork

Sales

Verbal and written communication

INTERESTS

Playing football

Listening to music and podcasts

REFEREES

Mrs. Wendy Oduro Kwarteng Poku

Elegant Celebrations

+233-*********

Mr. Garfield Kweku Makafui

Universal Hospitality Training Center

+233-*********

Mrs. Shirley Otuzi

Hospitality Classic and Events

+233-*********/+233-*********

Mr. John Hedihor

Tennyson Catering Service

+233-*********

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