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Customer service representative

Location:
Richmond, VA
Posted:
March 07, 2023

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Resume:

Sydney Hey

Henrico, VA *****

advrim@r.postjobfree.com

804-***-****

Motivated and detail oriented employee seeking a fulfilling career Authorized to work in the US for any employer

Work Experience

Patient Care Coordinator

Commonwealth Primary Care - Richmond, VA

October 2022 to February 2023

• Greets and registers patients in a prompt, courteous, helpful manner. Verifies necessary information and records in the patients account

• Obtains most up to date insurance coverage

• Answers telephone, screens calls, takes messages and provides information as needed

• Schedules various patient appointments

• Requests patient’s charts from medical records when necessary

• Verify appointments for next day for physical and 30 minute appointments

• Reschedules or cancels appointments as necessary Service Administrator Intern

ColonialWebb - Richmond, VA

May 2022 to August 2022

• Organized jobs for HVAC, plumbing and electrical

• Processed client billing

• Wrote purchase orders for clients

• Ordered necessary supplies

• Distributed technicians to job sites

• Scanned and filed projects

Covid Response rep

Mako Medical Laboratories - Richmond, VA

December 2021 to April 2022

• Scheduled couriers

• Managed inventory

• Ordered supplies

• Taught phlebotomy training

• Interpreted results and contacted patients

• Varied administrative duties

Veterinary Assistant

Betty Baugh's Animal Clinic - Richmond, VA

June 2020 to November 2021

• Triaged patients for optimal workflow

• Maintained health of patients

• Took vitals for hospitalized patients

• Ensured proper sterilization of medical equipment

• Kept patients calm in a fear free environment

• Administered medication prescribed by Veterinarians

• Filled prescriptions

• Kept accurate records and logs

• Communicated with clients to provide proper customer service Assistant Teacher

Goddard School Early Childhood Development - Ashland, VA September 2019 to June 2020

• Encouraged physical, mental, and emotional growth

• Lead activities to develop senses and imagination

• Ensured a positive and productive learning environment

• Promoted child safety

Assistant Teacher

Bundle of Joy Child Development Center

April 2019 to August 2019

• Encouraged physical, mental, and emotional growth

• Lead activities to develop senses and imagination

• Ensured a positive and productive learning environment

• Promoted child safety

Kennel Technician

Happy camper pet lodge - Henrico

October 2017 to July 2018

• Organized dogs by size, type, and temperament

• Maintained proper medication and care

• Handled all customer interactions

• Regularly worked with a team of handlers to maintain a safe and comfortable situation for up to 90 dogs in a day

Animal Coach

DogServices West - Glen Allen, VA

February 2016 to September 2017

• Provided routine daily care for animals

• Managed kennels for boarding

• Tested all dogs personalities to ensure safety and optimum playgroups

• Ensured all runs and lots were bleached for animals health Assistant Manager

Halligan's BBQ Express - Ashland, VA

July 2014 to February 2016

• Cultivated a positive working environment

• Trained and supervised efficient working of staff

• Maintained a clean and neat dining room and bar areas

• Counted drawers and monitored daily finances

Education

High school diploma in ged

Atlee High School - Henrico, va

September 2008 to June 2012

In progress in Psychology

J Sargeant Reynolds Community College

August 2012

Skills

• time management

• Organizational Skills

• MS Office

• Training (4 years)

• Microsoft Excel

• Equine Experience (10+ years)

• Management (2 years)

• Typing

• Medical terminology

• Cash handling (8 years)

• Customer service (10+ years)

• Veterinary Assistant (2 years)

• OSHA

• Windows

• Phlebotomy (1 year)

• Animal Handling (10+ years)

• Animal Restraint (10+ years)

• Animal Care (10+ years)

• Kennel Experience (4 years)

Additional Information

Skills

• Well versed in observing and recording situations analytically and independently.

• Able to execute duties firmly, tactfully, considerately, and neutrally

• Ability to work with a multitude of animals

• Experience in caring and handling animals

• Ability to interpret rules and regulations

• Excellent communication, interpersonal, organizational and presentation skills

• Strong ability to prioritize and multitask

• Excellent leader with a firm but fair attitude and a reputation for honesty, integrity, and loyalty

• Ability and experience working with individuals from all backgrounds

• Strong work ethic

• Highly motivated and goal oriented

References

• Deanna King - Employer - 804-***-****

• Deborah Mihaloff - Employer - 804-***-****

• Ellen Hofmann - Character Reference - 804-***-****



Contact this candidate