Customer service representative
Resume:
Sydney Hey
Henrico, VA *****
******.***@*****.***
Motivated and detail oriented employee seeking a fulfilling career Authorized to work in the US for any employer
Work Experience
Patient Care Coordinator
Commonwealth Primary Care - Richmond, VA
October 2022 to February 2023
• Greets and registers patients in a prompt, courteous, helpful manner. Verifies necessary information and records in the patients account
• Obtains most up to date insurance coverage
• Answers telephone, screens calls, takes messages and provides information as needed
• Schedules various patient appointments
• Requests patient’s charts from medical records when necessary
• Verify appointments for next day for physical and 30 minute appointments
• Reschedules or cancels appointments as necessary Service Administrator Intern
ColonialWebb - Richmond, VA
May 2022 to August 2022
• Organized jobs for HVAC, plumbing and electrical
• Processed client billing
• Wrote purchase orders for clients
• Ordered necessary supplies
• Distributed technicians to job sites
• Scanned and filed projects
Covid Response rep
Mako Medical Laboratories - Richmond, VA
December 2021 to April 2022
• Scheduled couriers
• Managed inventory
• Ordered supplies
• Taught phlebotomy training
• Interpreted results and contacted patients
• Varied administrative duties
Veterinary Assistant
Betty Baugh's Animal Clinic - Richmond, VA
June 2020 to November 2021
• Triaged patients for optimal workflow
• Maintained health of patients
• Took vitals for hospitalized patients
• Ensured proper sterilization of medical equipment
• Kept patients calm in a fear free environment
• Administered medication prescribed by Veterinarians
• Filled prescriptions
• Kept accurate records and logs
• Communicated with clients to provide proper customer service Assistant Teacher
Goddard School Early Childhood Development - Ashland, VA September 2019 to June 2020
• Encouraged physical, mental, and emotional growth
• Lead activities to develop senses and imagination
• Ensured a positive and productive learning environment
• Promoted child safety
Assistant Teacher
Bundle of Joy Child Development Center
April 2019 to August 2019
• Encouraged physical, mental, and emotional growth
• Lead activities to develop senses and imagination
• Ensured a positive and productive learning environment
• Promoted child safety
Kennel Technician
Happy camper pet lodge - Henrico
October 2017 to July 2018
• Organized dogs by size, type, and temperament
• Maintained proper medication and care
• Handled all customer interactions
• Regularly worked with a team of handlers to maintain a safe and comfortable situation for up to 90 dogs in a day
Animal Coach
DogServices West - Glen Allen, VA
February 2016 to September 2017
• Provided routine daily care for animals
• Managed kennels for boarding
• Tested all dogs personalities to ensure safety and optimum playgroups
• Ensured all runs and lots were bleached for animals health Assistant Manager
Halligan's BBQ Express - Ashland, VA
July 2014 to February 2016
• Cultivated a positive working environment
• Trained and supervised efficient working of staff
• Maintained a clean and neat dining room and bar areas
• Counted drawers and monitored daily finances
Education
High school diploma in ged
Atlee High School - Henrico, va
September 2008 to June 2012
In progress in Psychology
J Sargeant Reynolds Community College
August 2012
Skills
• time management
• Organizational Skills
• MS Office
• Training (4 years)
• Microsoft Excel
• Equine Experience (10+ years)
• Management (2 years)
• Typing
• Medical terminology
• Cash handling (8 years)
• Customer service (10+ years)
• Veterinary Assistant (2 years)
• OSHA
• Windows
• Phlebotomy (1 year)
• Animal Handling (10+ years)
• Animal Restraint (10+ years)
• Animal Care (10+ years)
• Kennel Experience (4 years)
Additional Information
Skills
• Well versed in observing and recording situations analytically and independently.
• Able to execute duties firmly, tactfully, considerately, and neutrally
• Ability to work with a multitude of animals
• Experience in caring and handling animals
• Ability to interpret rules and regulations
• Excellent communication, interpersonal, organizational and presentation skills
• Strong ability to prioritize and multitask
• Excellent leader with a firm but fair attitude and a reputation for honesty, integrity, and loyalty
• Ability and experience working with individuals from all backgrounds
• Strong work ethic
• Highly motivated and goal oriented
References
• Deanna King - Employer - 804-***-****
• Deborah Mihaloff - Employer - 804-***-****
• Ellen Hofmann - Character Reference - 804-***-****
Contact this candidate