Customer Service Vice President
Resume:
Floyd Ewing
FE
HIGHLIGHTS
Inventory control
Cost Analysis
MS office suites
Leadership/training
Strategic
Planning/Execution
Investigations & Reporting
Project Management
Government Regulations
Employee Administration
Good Communication
Skills
AREAS OF EXPERTISE
Qualified communicator with proficiency in written and oral communication skills, including the ability to engage an audience and effectively convey information in a public speaking forum.
Excellent personnel and human resources skills, including knowledge of procedures for providing superior customer service and creating a productive and comfortable work environment for employees.
Knowledgeable in Commercial and Residential lending practices and programs on the Federal, State and local levels.
Familiar with the state and federal regulations chalked out for nonprofit organization.
Ability to identify complex problems and use critical thinking skills to implement plans for overcoming those problems for the organization benefit.
Computer proficiency includes, Powerpoint, Excel, Microsoft Word, Salesforce, Microsoft Outlook, Google Docs.
Highly proficient in negotiation and persuasion skills which facilities agreements and persuade people, organizations, and vendors to meet the company’s desired outcome. EMPLOYMENT EXPERIENCE
Alpha Access Funding, LLC, Uniondale, New York Managing Director 2008 – Present Key Responsibilities/Achievements:
Provide leadership in planning, forecasting and due diligence to support the company growth and regional expansion objectives. Develop multi-year business scenarios to establish a planning foundation to assist senior level management in providing the structural needs for office systems and human capital support.
Assists clients in identifying, prioritizing, and executing the key strategic initiatives across the business plan. Develop strategic direction and growth initiatives in a format that clearly outlines ROI for the lenders/investors approval.
Maps out industry landscape and develops plans for partial growth through acquisitions and execute accordingly.
Strategically lead mapping revenue projections, budget forecasts, and production expense management.
Collaborate with partner companies and communicating across of strategic initiatives, ensuring the right team members are included to create successful delivery of synergies.
Work with senior leaders to assess and develop their growth potential, effectiveness and performance. Partner with the individual strategic leaders of each business line to establish unit realistic performance objectives, training, education, coaching and mentoring.
*.*.*****@*****.***
629 Nelson Place
Westbury, New York
11590
http://www.linkedin.com
/in/floydewing
Dynamic, results oriented leader with a strong track record of performance in turnaround and high paced organizations. Utilize keen analysis, insights and a team approach to drive organizational improvements and implementation of best practices. Superior interpersonal skills, capable of resolving multiple and complex (sales, human resources, legal, financial, operational) issues and motivating staff to peak performance. Seeking to leverage skills and abilities in an organization where I can display an outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals. EDUCATION &
CERTIFICATIONS
Columbia College,
Columbia University,
New York, NY
Bachelors of Arts
University of Notre Dame
Law School
South Bend, IN
Juris Doctor
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Contribute to innovation efforts to continue to expand revenue opportunities and increase profitability. Assist with growth initiatives to include more acquisitions and partnership identification strategies. Identify, research, and develop new opportunities/business ventures that fall within and outside of existing lines of business.
Identify and supervise human capital resources to leverage existing team to generate additional revenue.
Infuse a continuous improvement mindset through the company culture.
Manage external relations to identify, diversify, build and maintain relationships with community and surrounding cities organizations and leaders to secure a range of support and partnerships.
Manage solicitations with board members and sponsors and providing outcome reports. Lead cultivation and stewardship activities for charitable endeavors. Law Firm of Floyd T. Ewing, III, LLC, Uniondale, New York Attorney 2002 – 2008 Key Responsibilities/Achievements:
Develop strategies to resolve cases favorably and cost-effectively for client.
Prepared legal documents, such as contracts, dispositions, and pleadings, accurately and in a timely manner.
Build confidential relationships with clients based on trust.
Find ethical solutions to legal matters.
Stayed informed about current legislation, especially concerning legal specialties.
Communicate with clients to learn about their legal needs and/or concerns and provide them with advice to resolve these issues.
BOARD TRUSTEE
Vice President of Board of Trustees, Westbury Union Free School District Board Education, 2019 - Present
President of Board of Trustees, Lexington Children’s Learning Center, New York, NY, 2010 - present
President of School Board, Westbury Union Free School District Board of Education, 2002- 2007
School Board Trustee, Westbury Union Free School District Board of Education, 1998-2010 FE
GENERAL SKILLS &
ABILITIES
Possesses a positive,
energetic and professional
attitude
Excellent sense of initiative,
tidiness, adaptability and
networking
Achieving goals,
creative/strategic thinking
and problem solving
Demonstrated ability to
work and perform at the
highest standards in
complex and demanding
environments
Excellent ethics,
hardworking, focus minded
and sound organizational
ability
Flexible to change with
excellent planning and
execution skills and works
well within the constraints
of tight deadlines
Contact this candidate