Deborah J. Penlington-Ingalls

*** ******* ******, *******, ** 01844

617-***-****

advrho@r.postjobfree.com

PROFESSIONAL PROFILE

Dynamic and engaging business administration professional bringing 23-year track record of highly

successful, event planning and staffing, and company ownership. Demonstrated expertise in

multidisciplinary business management fields, spanning human resources, finance, sales and

service, advertising, marketing, and regulatory compliance with varied governing bodies. Tech- and

trend-savvy leader who integrates extensive industries intelligence, keen business acumen, and

entrepreneurial drive to capitalize on growth opportunities at every organizational level. Adept in

employing exceptional communication assets toward developing, building, and empowering highly-

productive teams to exceed service expectations, performance goals, and contributing long-term

dedication to company mission.

SUMMARY OF QUALIFICATIONS

Operational Efficiency Vendor and Sub-contractor Relations

Talent Acquisition Business Development

Staff Training and Development Event Planning and Staffing

Financial Management Policy and Procedure Development

Performance Monitoring and Evaluation Contract Negotiations

Business Administration Customer Service and Satisfaction

EXPERIENCE

General Manager/Operator/HR Generalist, 06/1999 to 12/2022

Butlers & Bars (Staffing Company) Methuen, MA

Butlers & Bars provides professional staffing and event planning services for corporate, private,

and personal events throughout the New England region since 1999.

Manage all aspects of daily business operations, spanning finance, sales and marketing,

employee assignments and schedules, client communications, staffing coordination and

oversight, business development, contract administration, and event planning services.

Source, recruit, interview, and hire talented candidates to support professional event staffing

services.

Conduct reference and background checks for all job applicants.

Prepare, process and report all financial and required documentation, including accounts

payable and receivable, weekly payroll, sub-contractors, quarterly, and annual taxes.

Administer company insurance selection and renewal activities related to property, workers'

compensation, and general or liquor liability.

Generate leads for new business and sales through telephone and email prospecting, client

recommendations, advertising, local and national trade shows, and word of mouth.

Develop highly-empathetic client relationships and earned reputation for exceeding sales

goals.

Accomplishments:

Instituted, built and managed 50-80-member team of astute and successful professionals

which supported corporate growth and productivity objectives.

Established company-wide policies and procedures to address safety training, TIPS, and

ServSafe Certifications.

Human Resources Lead, Office Manager, Executive Assistant 01/1997-04/1999

Pepsi Cola Wilmington, MA

Human Resource Representative/Payroll Manager 09/1991-04/1996

Arthur Blank & Company, Inc. West Roxbury, MA

Human Resources Benefits Administrator/Office Assistant 09/1988-08/1991

Sherrill House, Inc. Boston, MA

EDUCATION

Managing Human Resources - Currently Enrolled

Northern Essex Community College Haverhill, MA, United States

Preparation for Senior/Professional in Human Resources (PHR/SPHR) Test & Certification

Business Administration, 1987-1988

Cape Cod Community College (4Cs) Barnstable, MA, United States

Executive Secretarial/Assistant 1985-1987

Career Blazers White Plains, NY, United States

TECHNICAL COMPETENCIES

ADP-Workforce Now, Quickbooks, Interboro Systems, ADP, Ceridian, Kronos, AbraPay, HRIS First Resources, Simplex Time Systems, People Soft, AbraCadabra, EDMS Management, Report Writer, Microsoft Word, Excel, Lotus Notes, PowerPoint, MultiMate, Lotus, Wang

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