Member Team Office Assistant
Resume:
Deborah J. Penlington-Ingalls
*** ******* ******, *******, ** 01844
***************@*****.***
PROFESSIONAL PROFILE
Dynamic and engaging business administration professional bringing 23-year track record of highly
successful, event planning and staffing, and company ownership. Demonstrated expertise in
multidisciplinary business management fields, spanning human resources, finance, sales and
service, advertising, marketing, and regulatory compliance with varied governing bodies. Tech- and
trend-savvy leader who integrates extensive industries intelligence, keen business acumen, and
entrepreneurial drive to capitalize on growth opportunities at every organizational level. Adept in
employing exceptional communication assets toward developing, building, and empowering highly-
productive teams to exceed service expectations, performance goals, and contributing long-term
dedication to company mission.
SUMMARY OF QUALIFICATIONS
Operational Efficiency Vendor and Sub-contractor Relations
Talent Acquisition Business Development
Staff Training and Development Event Planning and Staffing
Financial Management Policy and Procedure Development
Performance Monitoring and Evaluation Contract Negotiations
Business Administration Customer Service and Satisfaction
EXPERIENCE
General Manager/Operator/HR Generalist, 06/1999 to 12/2022
Butlers & Bars (Staffing Company) Methuen, MA
Butlers & Bars provides professional staffing and event planning services for corporate, private,
and personal events throughout the New England region since 1999.
Manage all aspects of daily business operations, spanning finance, sales and marketing,
employee assignments and schedules, client communications, staffing coordination and
oversight, business development, contract administration, and event planning services.
Source, recruit, interview, and hire talented candidates to support professional event staffing
services.
Conduct reference and background checks for all job applicants.
Prepare, process and report all financial and required documentation, including accounts
payable and receivable, weekly payroll, sub-contractors, quarterly, and annual taxes.
Administer company insurance selection and renewal activities related to property, workers'
compensation, and general or liquor liability.
Generate leads for new business and sales through telephone and email prospecting, client
recommendations, advertising, local and national trade shows, and word of mouth.
Develop highly-empathetic client relationships and earned reputation for exceeding sales
goals.
Accomplishments:
Instituted, built and managed 50-80-member team of astute and successful professionals
which supported corporate growth and productivity objectives.
Established company-wide policies and procedures to address safety training, TIPS, and
ServSafe Certifications.
Human Resources Lead, Office Manager, Executive Assistant 01/1997-04/1999
Pepsi Cola Wilmington, MA
Human Resource Representative/Payroll Manager 09/1991-04/1996
Arthur Blank & Company, Inc. West Roxbury, MA
Human Resources Benefits Administrator/Office Assistant 09/1988-08/1991
Sherrill House, Inc. Boston, MA
EDUCATION
Managing Human Resources - Currently Enrolled
Northern Essex Community College Haverhill, MA, United States
Preparation for Senior/Professional in Human Resources (PHR/SPHR) Test & Certification
Business Administration, 1987-1988
Cape Cod Community College (4Cs) Barnstable, MA, United States
Executive Secretarial/Assistant 1985-1987
Career Blazers White Plains, NY, United States
TECHNICAL COMPETENCIES
ADP-Workforce Now, Quickbooks, Interboro Systems, ADP, Ceridian, Kronos, AbraPay, HRIS First Resources, Simplex Time Systems, People Soft, AbraCadabra, EDMS Management, Report Writer, Microsoft Word, Excel, Lotus Notes, PowerPoint, MultiMate, Lotus, Wang
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