CONTACT
Phone : 647-***-****
Email : *********@*****.***
SKILLS
Willingness to learn new methods and
systems.
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Aggregate, record testing and
operational information for review and
further examination.
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Conduct basic manual qualitative
analysis accurately, using prescribed
operational procedures.
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If needed, willingness to get certified
in quality related trainings.
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Perform day by day undertakings in
convenient way.
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Capacity to utilize mathematical skills
to tackle issues.
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Ability to work in group or
independently.
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Strong interpersonal, analytical and
problem solving skills.
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Proficiency with all MS Office Suite
programs.
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Excellent attention to detail and
Superior communication skills.
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Multitasking in fast paced
environment.
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PROFESSIONAL SUMMARY
Strategic QFS Specialist/Laboratory Supervisor with over 6 years of experience with HACCP, GMP, CAPA & many more programs. Offering expertise QA in Analytical, Organic & Instrumental laboratory metrics and proven history of providing developers with meaningful insights into functionality. Recognized consistently for performance, excellence and contributions to success in Environmental and Analytical Lab. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
WORK HISTORY
Quality Food Safety Specialist, 08/2021 to Current ADM Milling - Calgary, Alberta
Daily use of Food Safety knowledge regarding HACCP, SOP, SSOP, Allergens, Pest Control.
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Engaged in instrument maintenance and basic troubleshooting of Farinograph, Amylograph, FOSS, pH instrument and reviewing QC and calibrator performance for assay integrity.
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Performed and documented Amylase, protein, Water, Ash, Moisture with chemical examinations on flour and other grains for detection and identification of nutritional checks in flour.
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Prepared and validated buffers and in-house reagents, calibrators and controls in advance of laboratory testing and analysis orders.
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• Solid knowledge of Laboratory procedures along with QA expertise. Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
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• Tested new, alternative raw materials through analysis, sourcing and trials. Performing monthly GMP, EMP. Prepare & send out other samples to third party labs.
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Performed research on latest technologies and current markets to develop new product concepts, successfully developing over 10 new products.
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• Knowledge of FDA standards & FSMA regulations.
Maintained laboratory conditions by counting, ordering, and managing chemical inventory.
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Document & maintain raw material & finished product specifications under Total Lab Client (TLC) software.
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Review complaints through COPQ & non-conformance reports to identify trends & ways to improve food safety & quality.
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• Develop & execute monthly training of QFS & KPI's.
• Assist QFS Manager in Mock Recalls/Recalls.
Provide IT support for systems such as Sphera, Salesforce, Maximo and PolicyTech.
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RAJPREET TOOR
QA Supervisor (Narcotics), 05/2019 to 07/2021
Matrix Logistics - Calgary, AB
Chemical Laboratory Technician, 06/2018 to 04/2019 Sheridan College - Brampton, ON
Participate in Food & Quality Inspections by customers, third party audits BRC, CFIA & perform internal audits.
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Inspect Incoming ingredients, packaging or return product to keep everything is under compliance.
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Used coordination and planning skills to achieve results according to schedule.
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Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
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Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting of COPQ, TLC forms and many more.
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Maintained communication with quality control team members and shared safety information and training documents.
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Ensure execution of assigned responsibilities in order to 100% performance in terms of productivity and quality.
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Ensure compliance with quality control specifications, quality control procedures including HACCP and GMPS.
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Established AQPIC's in Measure product samples (narcotics) and report samples that are out of specification. Hold any product manufactured out of specification and discuss with AQPIC regarding disposition.
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Complies and communicates daily statistics on quality and accuracy of scanned/indexed documents.
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Performed day-to-day processing of Narcotics based on quality and quantity, ensuring high levels of productivity and progression.
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Offered friendly and efficient environment to all team members, handled challenging situations with ease.
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• Exceeded goals through effective task prioritization and great work ethic.
• Created plans and communicated deadlines to complete projects on time.
• Developed and maintained courteous and effective working relationships. Handled customer complaints & resolves with in 24 hours. Increased customer satisfaction by resolving issues.
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• Licensed from Health & Canada in Narcotics.
• Received and processed stock into inventory management system. Developed and implemented performance improvement strategies and plans to promote continuous improvement.
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• Developed team communications and information for meetings. Prepare and support science lab activities by following Ontario education standards & guidelines.
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Maintain inventory of chemicals and equipments while ensuring compliance with WHMIS & LIMS.
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Tracked experimental results, coordinated data reviews and produced detailed reports for laboratory use under TLC software.
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Analyzed water, soil & organic materials to evaluate nature, reactivity, pH and other factors.
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Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
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Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
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Quality Assurance Specialist, 01/2016 to 06/2018
Gordon Food Services - Milton, ON
Food Production Supervisor, 06/2014 to 01/2017
Subway - Brampton, ON
Efficiently organized and maintained equipment to keep laboratory productive and safe.
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Maintain quality as number one priority while dealing with QMS, ISO 9001 regulations, guidelines and associated standards.
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• Calibrate, operate and maintain GC/MS instruments. Working collaboratively with Facility Operators to ensure proper housekeeping, maintenance and functioning of science labs.
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Preparing & Handling of back to back running of Organic, Instrumental & Analytical labs ensuring high levels of productivity and progression.
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Drove operational improvements which resulted in savings and improved profit margins.
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Created plans and communicated deadlines to group of students to ensure projects were completed on time.
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Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
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Offered friendly and efficient service to college students, handled challenging situations with ease.
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• Collaborated with team members to achieve target results. Performing standard quality testing to determine if food conformed to industry standards, matched consumer and company specification limits for color and other attributes outlined.
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Documented non-conformances and communicated issues to operations and engineers to maintain quality and improve efficiency.
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Conducts chemical and microbiological analysis on finished goods and by-products
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Communicated results to management and those audited to ensure proper quality control procedures are followed. Assisted in training staff on quality control procedures.
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Completed documentation needed to support testing procedures; including data capture forms, inventory forms.
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Identifying areas along supply chain or manufacturing process that can be addressed to improve food quality and safety.
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Develop, implement, and manage Food Safety Plan, HACCP plans, SQF programs and Quality Assurance programs through monitoring, verification, and validation procedures
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Collected and analyzed biological data about relationships between organisms and environment.
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Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
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Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
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Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
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Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
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Monitored performance and generated reports detailing quality of product and defect rates.
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• Restock food supplies while doing quality assurance in GMP environment. Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
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• Monitored company inventory to keep stock levels and databases updated. Resolved conflicts and negotiated mutually beneficial agreements between parties.
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• Proved successful working within tight deadlines and fast-paced atmosphere. Conducted tests and diagnostic procedures using tools such as analyzers, sanitation kit and thermometers.
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Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.
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Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
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Controlled labor hours and inventory costs through hands-on management and proactive changes.
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Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
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Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
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EDUCATION
Associate of Applied Science : Chemical Laboratory Technician, 04/2019
Sheridan College Institute of Technology And Advanced Learning - Brampton, ON
CERTIFICATIONS
• Preventative Control Qualified Individual (PCQI) Certificate
• HACCP Certificate