Front Desk Medical Assistant
Resume:
Angela Weaver
Newport News, VA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Manager
2nd Sight Optical - Newport News, VA
March 2022 to Present
• Completed all insurance forms and claims(electronic and paper when needed) to appropriate companies familiar with ICD10 and CPT coding.
• Involved with the hiring process, training new personal, scheduling and work closely with the practice owner.
• Assist with book keeping and end of the month/year reconciliation report
• Responsible for patient check in and out, scheduling appointments, answering multi-phone lines, filing claims, collecting co-payments for visit, ordering contacts and recording all financial income.
• Educated patients in detail to what their insurance covers as far as the visit, contact lenses, testing and their personal financial responsibility
• Acquainted patients with procedures and explained purpose of each test to establish consent
• Performed all pretesting for the Dr. to include checking eye pressure, Visual field, fundus photos and using the I-Profiler to give the Dr. a starting point by providing a comprehensive overview of the patients eyes
• Provide instruction to patients on contact lens insertion, and removal and lens care guidelines
• Making transactions, confirming the balance of money for the office at the end of the night
• Responsible for inputting and/or updating patient's information, medical history, and prescriptions in multiple electronic records
Server/Bartender/Trainer
The Hound's Tale - Williamsburg, VA
December 2019 to June 2021
• Monitor dining room to ensure great guest experiences, answer guest inquires and resolve any guest issues promptly
• Recognized for excellent customer service on multiple occasions.
• Work as a cashier, bartender, server, hostess and a busser.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Perform cashiering functions by closing checks and preparing end of shift paperwork
• Manage closing duties to include restocking and reconciliation of cash drawers
• Involved in the hiring, and training of new employees.
• Responsible for scheduling of all FOH
Bartender/Trainer
Timbers Restaurant - Ruther Glen, VA
July 2015 to January 2019
• Acted in a supervisory role ensuring standards were understood and implemented.
• Prepared and updated daily FOH work schedules and assigned sidework
• Enforced server and bartender uniform, hygiene and attendance policies
• Assisted in application screening, hiring, new server/bartender/host training, write-ups and employee termination (as needed)
• Checking out servers and bartenders at the end of their shifts implemented POS account system, and accounting for all indirect tipping.
• Monitor dining room to ensure great guest experiences, answer guest inquires and resolve any guest issues promptly
• Coordinated with kitchen staff regarding wait times, daily specials and menu item availability
• Assisted owners in grand opening of second restaurant in Petersburg, VA Patient Care Coordinator/Front Desk
TPMG Imaging Center - Newport News, VA
September 2011 to July 2015
• Prepared medical records for patient visits
• Checking in/out patients, collecting payments, provide referrals and/or schedule with whom the patient was referred to, and follow up appointments.
• Getting all prior authorizations for medications, testing, labs and/or surgery
• Basic knowledge and familiarity with medical terminology, anatomy, medications, testing, labs, and/ or surgery, diagnostic and billing codes to ensure prompt authorizations as well as payments
• Answering patient questions, concerns and assisting patients with necessary forms.
• Interacting with patients and their families on a daily basis
• Knowledge of HIPAA regulations
• Measuring patients vital signs
• Phlebotomy as ordered
• Preparing correspondence and documents from digital dictations
• Inputting information into EMR
• Ability to pull emergency room visits, hospital stays, test results, and discharge instructions/ recommendations from multiple locations
Medical Assistant Intern
Hampton City Jail - Hampton, VA
November 2010 to February 2011
My clinical's were done at Hampton City Jail with Nurse Battle performed medical Education
Diploma in Medical Assisting
Everest Institute - Newport News, VA
June 2009 to February 2011
High school diploma or GED
Skills
• QuickBooks
• Anatomy Knowledge
• Physiology Knowledge
• EMR Systems
• Phlebotomy
• Serving
• Hospitality
• Restaurant experience
Assessments
Medical terminology — Proficient
October 2020
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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