Property Manager Regional

Louise-Marie Moore **** Walsh St. Bacliff, TX ****8

Phone: 409-***-**** E-mail: **************@*****.*** TX Real Estate License # 768791

PROFESSIONAL SUMMARY

Diplomatic and amicable Property Manager with advanced relationship-building and community management skills. Cultivate and desired atmosphere at each property by smoothly handling problems, keeping records, maintained, and resolving owners’ conflicts with strengths in mediation and communications.

SKILLS

Recordkeeping

Compliance monitoring

Grounds maintenance

Owner Support

Customer Relations

Codes& Regulations

Vendor Management

Debt Control

Business Administration

Financial oversight

Preventive maintenance

Accounting operations

Landscaping and grounds maintenance

Parking operations

Maintenance management

Payment collection

Oversee Security & Courtesy Officers

Bookkeeping

Budget preparation

Board meetings

Engineering & Architecture meetings with Professionals

Legal issues with HOA Attorneys

EXPERIENCE

Property Manager May 2010 – Current

Maravilla Owners Association., Inc. Galveston, TX

Review garage & assigned parking operations to verify permits and remove unauthorized vehicles from property.

Coordinated preventive maintenance schedule and directed daily maintenance operations

Oversaw operational oversight, including setting budgets and supervising all office, maintenance, and security staff.

Consulted with utility and all vendors to coordinate sustainable and cost-effective solutions

Maintained positive public image by keeping grounds updated and clean

Managed all property records, including owners’ files, financial accounts, and maintenance histories

Addressed need of owners

Worked daily with all contactors, vendors, and Board of Directors

Directed A/P and A/R operations, including posting and overseeing of HOA Fee collections

Maintained financial targets by collecting fees and consistently and budgeting effectively.

Met with clients to negotiate service contractors, determine priorities, and discuss financial and operation status of property with the Board of Directors

Oversaw teams of Office, maintenance, and security personnel for property

SENIOR REGIONAL PROPERTY MANAGER & BOOKKEEPER Nov - 2007 – February 2010

Apartments Galveston Galveston, TX

Negotiated property contracts on behalf of owners, including landscaping, construction, roofing, general maintenance

Satisfied both tenants and owners, effectively managing relationships and overseeing routine needs.

Kept properties (13) maintained with regular preventative maintenance.

Met occupancy goals with strategic marketing plans

Maintained all financial records, budgets

PROPERTY MANAGER (10 HOA PROPERTIES) Nov 2003 – September 2007

KRJ Management Houston, TX

Spearheaded 10 owners’ association properties business, overseeing day-to-day operations, special projects, and team of 10 employees

Stayed on top of business accounting, checking records regularly to identify and resolve problems.

Secure contractors with all vendors

Managed and oversaw operations, maintenance, and improvement of residential properties

Kept properties maintained with regular preventive maintenance

Met with clients to negotiate management and service contracts, determine priorities, and discuss financial operations status of properties

Identified and quickly addressed any property requirements, closely following applicable regulations and owners and / or property requirements.

EDUCATION

Penn State University, Scranton, Pennsylvania BA June 1985

Real Estate University, Los Angeles, CA TX RE License December 2021

AWARDS

Property Manager of the Year 2016

COMPUTER SKILLS (Proficient in)

Quickbooks

Micro-Soft

Real-World

PowerPoint

Go-Daddy

SmallPDF.com

Zoom

PeachTree

Excel

REFERENCES

Brenda Cook Friend & Co-worker 940-***-****

Richard L. Calvert, Jr. Friend & Co-worker 713-***-****

Michelle Hatmaker Broker 409-***-****

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