Hamp Middleton
**** ******* *****, ********, ** *9210 843-***-**** **************@*****.***
OBJECTIVE
Seeking a career, which will allow me to use my education, technology skills, abilities and experiences to work in a position that will be rewarding, fulfilling, and offer opportunities to help others.
PROFILE
I have an Associates in Arts Degree from Trident Technical College and furthering my education at Coastal Carolina University. I am offering versatile office management skills and proficiency in Microsoft Office programs with an ability to type sixty words a minute. I am a strong organized planner who readily adapts to change, works independently or in a team effort. I am able to multi-task priorities and meet tight deadlines. From my demonstrated record of consistency, exemplary service, determination, ability to thrive, ability to catch on quickly, and dependability, I am confident that I am an asset, and am able to different ideas to the company.
EDUCATION
Trident Technical College
Music and Arts with minor in Business Marketing N. Charleston, SC August 2012-2015
Coastal Carolina University
Theater major and minor in Business Marketing Conway, SC
August 2016-Decemeber 2018
Berkeley High School
·Standard SC High School Diploma Moncks Corner, SC
Graduated: June 2012
WORK EXPERIENCE
RGIS (Inventory Taker) May 2014-June 2015
Take a count and record number of items in a store
Nordstrom Rack (Stocker) March 2015-April 2015
Unload and scan items of the truck
Organized clothes by prices and sizes
Place alarm tags on clothes
Saks Fifth Avenue Off Fifth (Sales Associate) June 2017-Present
Unloading and scanning items from delivery truck
Unbag and place censors on desired items to be ready for the sales floor
Organize clothes and accessories in the store by department number and brand
Keeping the store cleaned and organized
Dress mannequins showcasing new clothing in the store
Open fitting rooms assisting customers with questions such as sizing, availability, etc.
Changing signs for any sale events we have
Greeting customers letting them know of the sale events we have going on
Placing store or online orders
Signing up customers for credit cards
Cashier
Opening and closing registers making sure it’s not short or over the desired amount
Showing customers fine jewelry (fine jewelry key holder)
Securely locking doors at night for closing
Walgreens (Consumer Relations Specialist) February 2019- August 2021
Customer service
Taking multiple inbound phone calls
Working with different applications to view customer accounts
Creating cases in regards to customer and employee concerns and feedback
Liability intake for store incidents
Account balance adjustments
Account navigation assistance
Shutterfly (Pre-lab Specialist/Quality Checker) August 2021- January 2022
Data Entry
Matched names with pictures
Check the quality of orders before they are sent to the customer
Nelnet (Student Loan Servicer) January 2022- Present
Inbound and outbound calls
Reply to borrower emails
Assist with options to bring accounts current
Counsel borrowers on different loan forgiveness programs offered
Ed cleared by the federal govt. to view accounts held by Dept. of Ed
Date entry
Advise borrowers of account details
Verify accounts demographics
Collections
Assist borrowers with past due/ defaulted loans
Assist with website navigation
Passing privacy with borrowers before discussing account information
St. Stephen Baptist Church (Musician) January 2012-Present
Plays keyboard or organ
Adapt to singer’s voice and connects with tune
Perform music for church programs, weddings, live audiences and recordings
Audition for positions in orchestras, choruses, bands, and other types of music groups
Practice playing instruments or singing to improve their technique
Rehearse to prepare for performances
Find locations for performances or concerts
Promote by advertising my services on social media
Maintain a professional and business relationship with my clients
Hamp’s Lawn Service and Trimmings June 2006-2015
Maintain a professional and business relationship with my clients
Keep track of client appointments
Follow up with clients to see if any extra yard work is needed
Conducts all paperwork and contracts
Answers a large volume of incoming calls
Notify clients when I am in their area in case they need any services
Cut grass, trim trees, weed eat
Assist with all yard maintenance needs.
Moncks Corner Baptist Church Musician June 2004-January 2006
Plays keyboard or organ
Adapt to singer’s voice and connects with tune
Rehearse with choir for upcoming service or program
ACTIVITIES AND LEADERSHIP
Sponsors for Educational Opportunity
·Community Service with Closing the Gap in Health Care 2004-2013
-Interviewed patients about their health
-Wrote articles for Closing the Gap radio broadcasting
-Assisted kids ages 5-14 in the Closing the Gap Fitness Seminars
-Guided kids and parents in registering for the seminar
-Trained new volunteers